Process Trainer
3 weeks ago
Design effective training programs and getting approvals from manager before starting
the sessions
Select and book training venues. Co-ordinate with manager on the same.
Ensure that all the training documents are updated with latest client requirements.
Conduct trainings in both the formats: one-to-one coaching and workshops, as required
Keep attendance and employee progress records.
Conduct evaluations to identify areas of improvement
Monitor employee performance, and, provide a biweekly update for all new joiners to
COO and aligned managers.
Take steps to ensure that the transition gap is minimized for new employees moving on
the floor
Co-ordinate the client buddy program by ensuring that an identified mentor is assigned
and understand his/her responsibilities.
Have a weekly catch up with new employees and their mentor for 8 weeks, and, send
the report/summary to Senior trainer and managers.
For tenured employees, collaborate with managers to identify operational deficiencies
and develop solution oriented and measurable training.
Skills:
Possess good understanding about Accounting and Financials.
Strong interpersonal skills and effective English communication skills.
Expert knowledge about accounting, book-keeping, and analytics
Proficient in MS Office (esp. Excel & Powerpoint)
Understanding of effective teaching methodologies and tools
Phenomenal communication and public speaking skills
Organizational and time management abilities
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