Only 24h Left: Network Security Engineer

5 days ago


Delhi, India Movate Full time
Hiring TAC Engineers for SASE Product

Job Location : Bangalore (Working from Office)

Shift : Rotational Night shift

If Interested, Share resume to with the below details,

Current Company :

Years of Experience :

Experience in Network security / TAC :

Highest Degree :

Notice Period :

Current Salary :

Expected Salary :

Current Location :

Ready to Work in Night shift :

Willing to relocate Bangalore :

Willing to work for min 2years at Movate :

Ready to Work from Office :

Primary Skills:

- Excellent Communication Skills.- Candidate should have very strong fundamental “core” networking skills, with thorough knowledge of TCP/IP Protocol suite, OSI layered architecture and should be able to relate that knowledge in troubleshooting related issues- Excellent knowledge and prior experience supporting network security technologies such as Proxies, NG Firewalls, SSL/IPSec, VPNs, SSO- Familiarity with DLP and Encryption gateways.- Proven knowledge and practical application of Security, Firewalls, access and perimeter control, vulnerability management and intrusion detection.- Ability to understand and troubleshoot various network problems using utilities like lookup, traceroute, ping, net stat and packet sniffers like wire shark, TCP dump and HAR Captures (HTTP Archive) etc- International Support experience preferable.- CCNA certification is preferable

Experience:

- Minimum 3+ years of experience in TAC Environment like Firewall and SASE domains.

Roles and Responsibility

- Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with a High focus on customer satisfaction. Able to determine problems quickly and deliver a Remarkable Customer Experience.- Check the case queue and clear the cases in it before the end of the shift- Help customers with Netskope products and services.- Update ZD with case updates and set SLA accordingly- Manage caseloads & backlog in a timely manner, drive them for a closure- Take ownership for problem resolution, problem reproduction and escalation.- Escalate cases to the L2 team whenever required with proper documentation.

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