Mainframe Ops Computer Operator

2 weeks ago


Hyderabad, India Tata Consultancy Services Full time

Title: Mainframe Ops Computer OperatorLocation: Hyderabad, Bangalore, Chennai, Mumbai, Pune, Kolkata, Delhi, Noida, Indore, KochiSummary of key responsibilitiesProvide 24 x 7 console monitoring of Mainframe infrastructure and Application Systems (e.g., Hardware, batch schedules, interfaces, database table spaces)Respond to console messages & alerts, and take corrective actions as requiredCarry out IPL, POR, Region BounceIBM and other OEM/ISV Vendors Coordination, Communication and Liaison.Identify, report, troubleshoot and escalate negative trends, Incidents and ProblemsResolve or assist in Resolving Incidents and ProblemsExecute and monitor production, test and demand Batch Jobs (e.g., scheduling, execution, reruns, cancellations, hold & release and reporting of Batch Jobs)Monitor job processing, and identify, resolve and or escalate incomplete jobsStart-up and shut-down online systems and interactive systems as per SOP or demandMainframe File Transfers & Transmission Management,Mainframe Output, Printing and Report ManagementMainframe Code Promotion and Release ManagementYears of Experience5+ Years of experience in Mainframe Console Operations, Production Control and Batch Monitoring & Scheduling, PagerDutyTechnical requirementsGood understanding of IBM Mainframe HW, Consoles, HMC, SE, z/OS, DB2, CICS, IMS DB/DC & IBM UtilitiesExperience in Batch Monitoring, Scheduling and adhoc changes using toolsExperience in Autosys is added advantage.Experience in User ID, Access Management and IAM – Identity Access Management using RACFExperience in Mainframe Version Control and Release Management ToolsMonitor all batch flow processing and insure timely completion of endpoints / milestones.Identify delays or bottlenecks using proprietary and vendor tools and resolve or escalate accordinglyTrack incoming and outgoing transmissions ensuring they meet deadlinesMonitor real time performance of the computing environmentPerform scheduled and unscheduled system shutdown and start up (IPL) utilizing HMS, SE, Consoles. Perform environmental verifications after IPL is completePerform and verify system configuration changes as specified during weekend maintenance / shutdown periods.Respond to all hardware faults or failures requiring escalation and support from outside vendors. Work with vendors toward resolving these incidents. Report them via problem tracking softwareRespond to all console messages and alerts requiring intervention and action



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