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Senior Principal Consultant
4 months ago
Senior Principal
Consultant -
MS Dynamics 365 Solution ArchitectIn this role you will be responsible for the configuration, customization, and maintenance of our Microsoft Dynamics 365system. This role plays a vital part in ensuring our CRM system effectively supports our customer relationship management and business processes.
Responsibilities
·Microsoft Dynamics 365 Configuration: Configure and customize Microsoft Dynamics 365 to meet specific business needs, including the creation of entities, forms, workflows, and dashboards.·System Integration: Integrate Microsoft Dynamics 365 with other business systems and applications, ensuring seamless data flow and a unified customer view.·User Training and Support: Provide training to end-users and support for Microsoft Dynamics 365 functionality to ensure effective system utilization.·Customization and Development: Develop custom plugins, workflows, and custom code (JavaScript, .NET) to extend and enhance CRM functionality.·Data Management: Manage data within the CRM system, including data imports, exports, and data quality assurance.·Reports and Analytics: Design and generate reports and analytics using CRM data, creating dashboards and visualizations.·Security and Access Control: Administer security roles, profiles, and access controls to protect sensitive customer data.·Troubleshooting and Issue Resolution: Diagnose and resolve technical issues and discrepancies within Microsoft Dynamics 365.·Documentation: Create and maintain documentation related to system configuration, customizations, and processes."
Qualifications we seek in you
Minimum Qualifications / Skills
·Proficient in MSCRM Dynamics with in-depth knowledge on Plugins, Workflows, JavaScripts, CRM Portals, Web APIs Azure Knowledge Good to have Power Apps Skill set·Proficient on the latest OOB features available in Dynamics CRM
Preferred Qualifications/ Skills
·Experience in MSD 365 finance , SCM and Apps Technical modules·Strong written and oral communication skills·Good Knowledge on Supply Chain Modules - Procurement, Warehousing, Inventory Management, Master Planning, and sales distribution modules.·Ability to understand, communicate, interpret the client business processes and requirements.·Manage Design, Documentation, Configurations, and work on enhancements.·Self-driven and self-motivated, ability to self-direct progress in tasks and achieving KPI’s·Knowledge on SQL