Patient Care Coordinator, Chennai
4 weeks ago
Job Overview:
As a Patient Care Interviewer, your primary responsibility is to gather feedback from patients regarding their healthcare experiences. This feedback is crucial for our partner healthcare providers and institutions to improve their services, enhance patient satisfaction, and ensure better healthcare outcomes. You will conduct structured interviews with patients, compile their responses, and provide valuable insights to healthcare administrators and decision-makers.
Key Responsibilities:
1. Conducting Interviews: Schedule and conduct interviews with patients who are receiving healthcare services. Ensure sensitivity and empathy during interactions to encourage honest and constructive feedback.2. Questionnaire Administration: Administer standardised questionnaires. Tailor questions to specific healthcare services or experiences, ensuring comprehensive coverage of relevant areas.3. Active Listening: Actively listen to patients' responses, probing for clarification or additional information when necessary. Create a comfortable environment that encourages patients to express their thoughts openly.4. Documentation: Accurately record patients' feedback, ensuring confidentiality and compliance with data protection regulations. Organize and maintain detailed records of interviews for future reference and analysis.5. Collaboration: Collaborate with healthcare professionals, administrators, and quality improvement teams to implement changes based on patient feedback. Provide recommendations for enhancing patient experience and addressing areas of concern.6. Continuous Improvement: Stay updated on best practices in patient experience measurement and feedback collection. Propose enhancements to interview protocols or data analysis techniques to optimize the feedback process.7. Communication: Effectively communicate findings and recommendations to relevant stakeholders, including healthcare providers, administrators, and patient advocacy groups. Present information in a clear, concise, and persuasive manner.
Qualifications and Skills:
- Bachelor's degree in healthcare administration, public health, psychology, sociology, or a related field.- Prior experience in healthcare settings, patient advocacy, customer service, or survey research is preferred.- Excellent interpersonal and communication skills, with the ability to interact with patients from diverse backgrounds with empathy and sensitivity.- Strong interviewing skills, including active listening, probing, and summarizing complex information.- Proficiency in data collection methods, survey administration, and qualitative data analysis techniques.- Attention to detail and accuracy in recording and documenting patient feedback.- Ability to work independently and collaboratively in a dynamic healthcare environment.- Knowledge of healthcare quality improvement principles and patient-centered care concepts.- Familiarity with relevant regulations and guidelines governing patient confidentiality and data protection.
Working Conditions:
- The role typically operates in a healthcare facility such as a hospital, clinic, or outpatient center.- May require occasional travel to different healthcare sites or patient residences for interview purposes.- Interaction with patients may involve sensitive or emotionally charged situations, requiring a compassionate and professional demeanor.
-
Patient Care Coordinator
4 weeks ago
Adyar, Chennai, Tamil Nadu, India The Anderson Diagnostics Services P Ltd Full timeAnderson Diagnostics lab Req Patient care Immediate Joiner required , Working location - Address: No.42, Dr Muthu Lakshmi Rd, Shastri Nagar, Adyar, Chennai, Tamil Nadu - 600020 At least Should have around 6 months 1 year of experience Shift Timing **6am - 2.30pm,** **7am - 3.30 pm, 12.30pm - 9.00pm, 1.30-10.00 pm Sunday working**, week off will be in...
-
Patient Care Coordinator
9 hours ago
Chennai, India VS Hospitals Full time**Job Descriptions & Responsibilities**: 1. Welcomes visitors by greeting them, in person and addressing their queries. 2. To coordinate with admission counter and wards for shifting the patients. 3. To coordinate with attenders during counseling. 4. Plan, coordinate and carry out patient care operations. 5. Address patient requests and needs in a...
-
Patient Care Executive
1 month ago
Saidapet, Chennai, Tamil Nadu, India RG Stone Urology Research Institute Full time**Location** : Saidapet, Chennai, **Designation** : Patient Care Executive **Department** : Communication **Qualification** : graduate **Experience** : 1 **Total Vacancy** : 1 POSITION GUIDELINES JOB DESCRIPTION/ RESPONSIBILITIES - JOB LOCATION -Faridabad DEPARTMENT: COMMUNICATION POSITION : PATIENT CARE EXECUTIVE REPORTING TO : MANAGER REPORTING TO :...
-
Clinical Care Coordinator
4 weeks ago
Chennai, India Pearl Health Full timeHiring a Dynamic Clinical care coordinator with good communication skills. Need to coordinate appointment of the patients with doctors, guide and provide information as suggested by the care provider. Also followup with patients and get feedbacks. Be actively involved in in-house marketing and across social media handles of the clinic. Qualification : Basic...
-
Patient Care Executive
1 week ago
Chennai, India JOGO Health Pvt Ltd Full timeJob DescriptionPrimary Responsibilities:· Handle inbound calls from patients, addressing their inquiries, concerns, and appointment requests.· Provide accurate and clear information regarding clinical services, policies, and procedures.· Ensure a compassionate and patient-centric approach in all interactions. Receive...
-
Patient Care Executive
1 month ago
Chennai, India VS Hospitals Full timeJob Roles & Responsibilities: - Maintain high levels of professionalism with patients while building strong relationships with each caller. - Manage inbound and outbound calls from patients seeking information on doctors and specialists, appointment scheduling, and general patient concerns. - Coordination between every departments in the hospital and ensure...
-
Home Patient Caretakers
4 weeks ago
Chennai, India Latha Home Health Care Services Full timeBasic Elderly Care Giving Bath, Feeding Food, Giving Tablets, Diaper Change, Walking Assistance, Patient Shifting,Grooming, Bed Making, Washing Patient Clothes, Patient Room Cleaning, Etc... **Job Types**: Full-time, Part-time, Regular / Permanent, Fresher, Contractual / Temporary Contract length: 12 months Part-time hours: 84 per week **Salary**:...
-
Home Nurse
4 days ago
Chennai, Tamil Nadu, India For Bedridden patient Full timeWe need Female Home Care Nurse for unconscious male patient. The patient is aged 65, suffered Cardiac arrest in January 2024. He was unconscious for over 15 days, then underwent 2 months treatment in Hospital. Now he is at home and is able to move his eyeballs then and there. He doesn't have any other consciousness and completely bed ridden. (He is not in...
-
Home Nurse
2 days ago
Chennai, India For Bedridden patient Full timeWe need Female Home Care Nurse for unconscious male patient. The patient is aged 65, suffered Cardiac arrest in January 2024. He was unconscious for over 15 days, then underwent 2 months treatment in Hospital. Now he is at home and is able to move his eyeballs then and there. He doesn't have any other consciousness and completely bed ridden. (He is not...
-
Patient Care Assistant
2 weeks ago
Chennai, Tamil Nadu, India Antara Senior Living Full time**We are hiring Patient Care Attendant in Antara Senior Care (Max Group) for Home Care Services in Chennai.** **Minimum Qualification - 10th with 6 months experience in GDA role in any Hospital, Nursing Home, Home care etc** **Salary - 15000 Fixed + 1000 Incentives + + 100 Rs/Day Travel Allowance** **Experience Minimum 6 months in Hospital / Nursing Home...
-
Patient Care Executive
6 days ago
Chennai, India JOGO Health Pvt Ltd Full timePrimaryResponsibilities:Handle inbound calls from patients addressing their inquiriesconcerns and appointmentrequests. Provide accurate andclear information regarding clinical services policies andprocedures. Ensure acompassionate and patientcentric approach in all interactions.Receive patients with warmth and provide a comfortable atmospherefor assessment...
-
Patient Care Executive
1 week ago
Chennai, India JOGO Health Pvt Ltd Full timePrimary Responsibilities:· Handle inbound calls from patients, addressing their inquiries, concerns, and appointment requests.· Provide accurate and clear information regarding clinical services, policies, and procedures.· Ensure a compassionate and patient-centric approach in all interactions. Receive patients with warmth...
-
Home Patient and Elderly Care Takers
1 month ago
Chennai, India LATHA HOME HEALTH CARE Full timeBasic elderly care management Giving sponge bath and regular bath Patient shifting Grooming Assisting them to toilet and diaper change Giving medicine on time Food on time Washing patient clothes Keeping patient room clean Bed making Assisting evening walking Etc **Job Types**: Full-time, Part-time, Regular / Permanent, Fresher, Internship,...
-
Home Patient and Elderly Care Takers
4 weeks ago
Chennai, India LATHA HOME HEALTH CARE Full timeBasic elderly care management Giving sponge bath and regular bath Patient shifting Grooming Assisting them to toilet and diaper change Giving medicine on time Food on time Washing patient clothes Keeping patient room clean Bed making Assisting evening walking Etc **Job Types**: Full-time, Part-time, Regular / Permanent, Fresher, Internship,...
-
Patient Care Assistant
1 month ago
Chennai, India Serene Life Hospital (Specialty Hospital for Psychiatry) Full timeDuties & Responsibilities: - Assist psychiatric patients with performing basic tasks such as eating, dressing and toileting when necessary. - Respond immediately to calls from patients for assistance and alert medical staff in emergency situations. - Encourage all psychiatric patients to get exercise and participate in scheduled activities...
-
Home Care Nurse Wanted
1 month ago
Chennai, India Life Comrades Health Care Pvt Ltd Full timeProvide high-quality patient care. Assist with the continuous development of staff. Document patient care services by charting in patient and department records after completion of work ( Hospital & Home Care) Contact : +91 9043336714 Qualification: ANM, GNM, Bsc nursing Note: Freshers & 1 year experience can apply **Job Types**: Full-time, Regular /...
-
Home Care Nurse
1 month ago
Chennai, India Healing Handz Home Care Full timeHome care nurse / Caretaker -need to take care the elderly persons / patients. Need to assist them in their day to day activities and mobility assistance/supportive care. **Job Types**: Full-time, Part-time, Fresher **Salary**: ₹15,000.00 - ₹30,000.00 per month Schedule: - Day shift - Morning shift - Night shift - Rotational shift Ability to...
-
Home Care Worker
4 weeks ago
Chennai, India Bhavi home care Full timeShould take care patients in a good way. Should handle sisters and patience.. should know their responsibility on their duty.. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹13,000.00 - ₹14,000.00 per month Schedule: - Day shift - Evening shift - Morning shift - Night shift - Rotational shift Supplemental pay types: - Commission...
-
Transplant Coordinator
1 month ago
Thoraipakkam, Chennai, Tamil Nadu, India Chennai Urology and Robotics Institute Hospital Full time1. Provides advanced nursing care for patients before and after solid-organ transplantation including heart, kidney, kidney-pancreas, liver and lung along the continuum of outpatient to inpatient 24 hours a day, 7 days a week. 2. Coordinates evaluation process for pre-transplant (referral) patients to ensure effective use of hospital and clinical...
-
Female Patient Coordinator
1 month ago
Chennai, India KUMARAN HOSPITAL Full time_**Kumaran Hospital (NABH NABL Accredited) is Hiring for Female Patient Coordinator with Fluent English Communication, Should know multi Language. **_ **Experience**: At 0-6 Months **Qualification**: Any Degree Salary may differ according to their experience and communication **Interview Timing : 11.00 Am (Monday - Saturday)** **Address**: 214,Kumaran...