Specialist
1 month ago
Job Title: B2C & D2C Specialist (Amazon, Walmart and Shopify)
Company : Rama Water Filter (Established in 1972)
Location : Neelankarai, Chennai
Type : Full-time
About Us :
Rama / Phoenix Water Filter, a pioneer in the water filtration industry since 1972, has broadened its presence across multiple marketplaces. We are looking for a highly skilled B2C and D2C Specialist with a proven track record to manage and optimize our digital sales channels across the USA, UK, and Europe.
Key Responsibilities:
- Take complete ownership of our Amazon and Shopify platforms, managing all aspects from setup to sales optimization.
- Ensure seamless product listing, pricing, promotions, inventory management, and customer engagement.
- Look after web development in house support or third-party service, stock management, returns processing, and overall portal efficiency.
- Develop strategies to increase online sales, improve brand visibility, and optimize customer experience on Amazon and Shopify.
- Analyse sales trends and performance metrics to identify growth opportunities.
- Ensure thorough understanding and compliance with Amazon and Shopify guidelines, policies, and best practices.
- Collaborate with internal teams and external vendors to streamline operations and improve overall efficiency.
- Handle customer inquiries and reviews, ensuring satisfaction and responsible for end-to-end customer management.
Qualifications & Skills Required:
- A minimum of 5 years of hands-on experience in managing Amazon and Shopify portals.
- Must have managed a marketing fund of at least ₹2 crore and overseen a revenue portfolio of ₹50 crore or more.
- A strong educational foundation with excellent command of English and mathematics is essential.
- Fluency in English is mandatory, while proficiency in French is preferred but not mandatory.
- Must have qualified in and excelled at Amazon or Shopify certification programs.
- Thorough knowledge of both platforms from A to Z.
Selection Process:
- Shortlisted candidates will undergo an intensive interview process to assess their expertise in independently managing operations on Amazon and Shopify.
- Only candidates with a proven track record and in-depth expertise in Amazon and shopify can apply
- Candidates with expertise in the consumer durables industry are preferred.
Compensation & Benefits:
- Salary: Flexible for the right candidate; experience and performance will determine final package.
- Incentives: Sales-based incentives
- Leverage internal support or external resources as needed to enhance operations
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