IT Technology Services Senior Specialist
6 days ago
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you’ll build As Operations specialist you are responsible for: Drive the programs and initiatives to improve the KPI/SLA's Build action plans and make operational decisions on policies, tactics, and critical talent to the function's business success, to ensure strategic delivery Drive and deliver team's established annual goals and develop frameworks to ensure critical key performance indicators for the team are met. Track the single budget line Direct day-to-day decisions for the team Build action plans and make operational decisions on policies, tactics, and critical talent to the function's business success, to ensure strategic delivery. Build strategic partnerships with key decision makers in customer & partner organization. Working towards automating various day to day operational tasks Process improvement on the daily operational activities Able to coordinate and orchestrate the work between the teams. Strong collaboration with other units within and outside ECS units Reporting & Analytics Capabilities What you bring : 12+ year work experience in Application and Automation 5+ years' experience in service delivery in global teams 2+ years of experience in driving the AI solutions and adoption Experience in Managing/leading teams. Experience in handling the Managed Service Delivery model. Managing the operations and 24/7 delivery unit Understanding and working experience in SLA/KPI's Familiar with ITIL concepts of Service Management, Change Management and Root Cause Analysis De-escalation experience on IT incidents and requests Driving the large programs and initiative to achieve the strategic goals. Where you belong : SAP Enterprise Cloud Service is a public and private cloud managed services provider. Within ECS Technical Operations Basis technology unit is responsible for 24x7 Application support and services along with adopting the newer technology and automation to ease the day-to-day operations Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
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Managed Services Specialist
7 days ago
Bengaluru, India L&T Technology Services Full timeHi, LTTS Digital Products and Software Services, looking for a seasoned Managed Services Specialist with Deep domain expertise in at least one of the following: Automotive/ Industrial Products/ Plant Engineering Understanding of industry-specific digital use cases (e.g., connected vehicles, predictive maintenance, digital manufacturing). Title: Managed...
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Managed Services Specialist
7 days ago
Bengaluru, India L&T Technology Services Full timeHi, LTTS Digital Products and Software Services, looking for a seasoned Managed Services Specialist with Deep domain expertise in at least one of the following: Automotive/ Industrial Products/ Plant Engineering Understanding of industry-specific digital use cases (e.g., connected vehicles, predictive maintenance, digital manufacturing). Title: Managed...
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Managed Services Specialist
7 days ago
Bengaluru, India L&T Technology Services Full timeHi, LTTS Digital Products and Software Services, looking for a seasoned Managed Services Specialist with Deep domain expertise in at least one of the following: Automotive/ Industrial Products/ Plant Engineering Understanding of industry-specific digital use cases (e.g., connected vehicles, predictive maintenance, digital manufacturing). Title: Managed...
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Managed Services Specialist
6 days ago
Bengaluru, India L&T Technology Services Full timeHi, LTTS Digital Products and Software Services, looking for a seasoned Managed Services Specialist with Deep domain expertise in at least one of the following: Automotive/ Industrial Products/ Plant Engineering Understanding of industry-specific digital use cases (e.g., connected vehicles, predictive maintenance, digital manufacturing). Title: Managed...
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IT Technology Services Senior Specialist
2 weeks ago
Bengaluru, Karnataka, India SAP Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWe help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Managed Services Specialist
7 days ago
Bengaluru, India L&T Technology Services Full timeHi,LTTS Digital Products and Software Services, looking for a seasoned Managed Services Specialist with Deep domain expertise in at least one of the following: Automotive/ Industrial Products/ Plant Engineering Understanding of industry-specific digital use cases (e.g., connected vehicles, predictive maintenance, digital manufacturing).Title: Managed...
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Managed Services Specialist
7 days ago
Bengaluru, India L&T Technology Services Full timeHi,LTTS Digital Products and Software Services, looking for a seasoned Managed Services Specialist with Deep domain expertise in at least one of the following: Automotive/ Industrial Products/ Plant Engineering Understanding of industry-specific digital use cases (e.g., connected vehicles, predictive maintenance, digital manufacturing).Title: Managed...
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Managed Services Specialist
7 days ago
Bengaluru, India L&T Technology Services Full timeHi,LTTS Digital Products and Software Services, looking for a seasoned Managed Services Specialist with Deep domain expertise in at least one of the following: Automotive/ Industrial Products/ Plant Engineering Understanding of industry-specific digital use cases (e.g., connected vehicles, predictive maintenance, digital manufacturing).Title: Managed...
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Managed Services Specialist
6 days ago
Bengaluru, India L&T Technology Services Full timeHi,LTTS Digital Products and Software Services, looking for a seasoned Managed Services Specialist with Deep domain expertise in at least one of the following: Automotive/ Industrial Products/ Plant Engineering Understanding of industry-specific digital use cases (e.g., connected vehicles, predictive maintenance, digital manufacturing).Title: Managed...
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Managed services specialist
6 days ago
Bengaluru, India L&T Technology Services Full timeHi,LTTS Digital Products and Software Services, looking for a seasoned Managed Services Specialist with Deep domain expertise in at least one of the following: Automotive/ Industrial Products/ Plant Engineering Understanding of industry-specific digital use cases (e.g., connected vehicles, predictive maintenance, digital manufacturing).Title: Managed...
