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Service Head

2 months ago

bharuch, India Paradise Placement Consultancy Full time

Job Description:

Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers. Assisting with or performing administrative tasks Setting up and maintaining a service desk and evaluating its efficiency. Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service. Monitoring client complaints to create methods to lessen recurring issues. Maintaining strong relationships with dealers, and sales representatives. Helping to train new employees in company procedures.

Key Skills :

Client Relationship

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