Network Engineer

4 weeks ago

Delhi, India Idyllic Services Pvt. Ltd. Full time
Job & Department SummaryThe Network Engineer works as a Subject Matter Expert (SME) within the Corporate IT team. This Network Engineer will recommend, design, implement and maintain the following: network architectures (LAN, WAN, Public Cloud), server and serverless infrastructure (Windows, Linux, GKE), infrastructure monitoring/management solutions (DataDog and OpManager), and Disaster Recovery/High Availability solutions. The Network Engineer must effectively communicate and collaborate with internal stakeholders to create optimal cloud environments and configurations for Organization Cloud products.

Essential Functions* Manage and maintain the Organization's Corporate IT network infrastructure including Cisco Router, Switch (IOS and NX-OS), SDWAN, Security Products (ASA, NGFW, Firepower), Azure, GCP GLB, and Cloudflare, Azure Vnet’s, GCP VPC’s, and VPN technologies.* Manage and maintain Infrastructure as Code (IaaS) in GCP, AWS, and Azure* Manage code leveraging gitlab/github through CI/CD pipelines.* Test, plan, implement, manage, and maintain a complex hybrid infrastructure to support the Organization's environment.* Enhance service level management using monitoring and notification tools.* Construct and maintain documented standards for implementing and configuring Organization Cloud infrastructure.* Work closely with the Cloud Engineers; participate in the planning and implementation of new Organization Cloud environments and resources.* Participate in the on-call rotation schedule.* Ability to work after hours and weekends when required and/or necessary.* Continuously analyze infrastructure to determine effectiveness and inefficiencies and make written recommendations for improvements.* Define and implement best practices to support disaster recovery of the Organization's infrastructure.* Create and maintain accurate and reusable implementation, testing and any other related IT documentation used for change or configuration process management.* Work with vendors and other third-party teams to evaluate their products and services.* Maintain the design, implementation, and operational documentation that is used to guide other team members.* Pursues a program of self-development with selected reading, seminars, and participation in continuing education.* Identify, communicate and help to implement improvements in the work process for customers and peers.* Maintain and/or troubleshoot issues with various operating systems and network infrastructure, and assist other team members with the same.* Assist in analyzing internal production or development problems to determine hardware or software malfunctions and make recommendations.* Upon request, test and evaluate various equipment, systems, and procedures for use in the Organization's environments.* The Network Engineer will be engaged with Cloud Services, Corporate IT, and other inter-office teams for support escalation, rapid response problem resolution, solution collaboration and overall, ensuring that the Organization exhibits the highest level of performance, stability, availability, security and data integrity.* Stays abreast of changes in the Organization’s software, technology and industry* Continuously look for ways to improve the performance, availability and security of the Organization Cloud.* Performs other duties as assigned by the immediate manager or management team.

Key Performance Outcomes* Meet or exceed Organization uptime metrics by ensuring all applications and services are available to customers outside of normally scheduled maintenance windows.* Comply with all policies and procedures defined by Change Management.* Complete Organization projects and change requests according to schedule, minimizing or eliminating human error, downtime, or financial concessions.* Reported issues managed in a timely, efficient manner with appropriate escalations, internally across teams and functions.* Exhibits behaviors that exemplify the Organization’ Core Values

Required Skills & Experience* Education: Associate or Bachelor’s Degree plus some specialized training* Experience: 5+ years directly related work experience and/or an equivalent combination* Ability to design and troubleshoot enterprise architectures that include High-Performance computing and Storage, Cisco Router, Switch, SDWAN, Security Products (ASA, NGFW, Firepower), VPN, MPLS, EIGRP, BGP, LAN/WAN, TCP/IP v4 and v6, and Cisco IOS and NX-OS, GCP VPC, GKE, GCS, IaaS* Experience working with languages, python, ansible, terraform.* Exposure to multi-gigabit, high-traffic environments* Strong foundation in server, storage, and network performance monitoring and troubleshooting

Technical / Functional Skills:* Understanding of core IT system technologies and Cloud platforms* The ability to handle many high-priority and complex tasks/projects simultaneously* The ability to work with deadlines and complete work promptly* Ability to make accurate decisions based on past knowledge and experience, technical problem solving as well as all defined policies and procedures* Excellent interpersonal and communication skills* Strong technical product and environment understanding* Excellent organization skills and keen attention to detail* The ability to analyze and prioritize complex situations and risks* Certifications and/or Licenses (Desired): CCNA, CCNP, VCP, Azure Professional

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