Team Lead-US Accounting

3 days ago

Pune, India Finsmart Full time

Interested Candidate can share there CV on or on

Role & responsibilities

Client Oriented

  • Managing portfolio of 5-10 clients as Client Engagement Manager.
  • Conducting weekly client calls to ensure client satisfaction.
  • Handling client escalations if any.
  • Nurturing client relationships and capturing further business opportunities with clients.

Team Oriented

  • Managing total team of 8-10 members which is a combination of Bookkeepers, US Accountants and Sr. US Accountants.
  • Managing work allocation and resource bandwidth.
  • Ensuring that team is performing with desired accuracy levels.
  • Reviewing the teams work and attending to teams queries on need basis.
  • Drafting SOPs or preparing Loom Videos for various processes.
  • Conducting one to one or common training sessions as and when needed.

Management Oriented

  • Periodic reporting on.
  • Team performance.
  • Client satisfaction index.
  • Resource Bandwidth Allocation.
  • Active contribution to process improvement and L & D is expected

Preferred candidate profile

  • Fluent written and verbal English communication is a must
  • Exposure of handling overseas clients is a must
  • Prior experience of handling team of 2 members is necessary
  • Ability and willingness to handle multiple clients is necessary
  • Good knowledge of US Accounting process is necessary

Perks and benefits

  • Opportunity to work with a fast-growing company with multiple options for your career growth.
  • A supportive and inclusive work environment that values your ideas and contributions
  • Upto 24 paid leave days excluding 10 paid annual holidays
  • Paid Maternity and paternity leaves
  • Comprehensive health and insurance policies
  • Professional training and development
  • No Night shifts
  • Fun-Friday events
  • Work-Life Balance

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