Clinical Application Specialist

1 month ago

Delhi, India STAAR Surgical Full time
MAIN JOB RESPONSIBILITIES / COMPETENCIES

This position provides on-site and clinical application support to customers within the assigned territory, with the goal of increasing surgeon and clinic confidence and adoption of STAAR products.Conducts on-site and remote product training or OD’s/ MD’s and clinical staff and conducts ICL Certification and/or proctoring of MDs when required.Trains / speaks at educational days at defined clinics.Disseminates clinical material that is appropriate for India, but also work with other departments to create material specifically for the India market for adoption of ICL and drive volume.Participates in the identification of potential sites and customers.Contact person for follow up with certain complex complaints and/or medical inquiries from INDIA.Conducts & performs customer site visits as required, including site visit report writing and frequent field team communication.Facilitates the introduction of new products and innovations to customers.Independently monitors the progress of assigned sites by maintaining close contact with surgeons, optometrists, and site personnel.Comprehensive organization and execution of local educational events (including organizing dedicated ICL events, User Meetings, Symposia, etc.) as well as managing STAAR participation in Customer-organized events.Works closely with relevant MLR liaisons for approval of customer facing material (training, educational days, scientific/clinical events, etc)Works closely with Territory Manager(s) in the coordination of business activities to meet the annual objectives within the territory.Attends regional and national medical conferences as assigned.Travels within the territory over 50%.Other duties as assigned by the supervisor

REQUIREMENTS

EDUCATION & TRAININGBachelor’s degree or equivalent combination of education/experience.Optometrist background strongly preferred.EXPERIENCE8 - 10 or more years of experience in clinical practice.Similar position in the past 5 years.Background and experience in surgical and clinic setting.SKILLSExcellent communication and presentation skills.Ability to adapt to different individuals at all levels, results driven, organized, professional manner.Proficient in Microsoft Office suite.

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