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Manager, Data Coordination
4 months ago
Are you seeking a purposeful and rewarding Data Management career opportunity?
Our Data Management team is growing in India, and with big ambitions and a clear vision for the future, now is the time to join Clario as a Manager, Data Coordination.
What we offer:
Competitive compensation + shift allowances
Attractive benefits (security, flexibility, support and well-being)
Engaging employee programs
Technology for hybrid working and great onsite facilities
What you'll be doing:
Manage the Data Coordination function to ensure adherence to Standard Operating Procedures, equitable workload distribution, acceptable metric performance, data integrity and customer satisfaction through effective global team development.
Meet department productivity targets.
Ensure the department is adequately staffed and trained in order to maintain workflow and meet contractual turnaround deadlines.
Review team metrics with senior management to monitor and manage the output and efficiency of the Data Coordinators.
Delegate work and organize staff to meet turnaround and project deadlines.
Monitor Clario Systems to ensure consistent daily workflow.
Determine hiring projections and strategies.
Ensure the job responsibilities of the Data Coordinator function are performed daily and that backup support is available if staff is away from the office.
Support implementation of new data systems, technologies, and methods including participating in project teams, establishing user requirements, creating SOPs, and completing all necessary training and proficiency testing.
Promote inter-departmental collaboration to support customer satisfaction and efficient use of resources to meet contract deadlines.
Ensure adherence to departmental and corporate policies, SOPs and SWIs.
Recommend and implement process improvements.
Keep all SOPs and SWIs up-to-date.
Author and implement study-specific SOPs/SWIs.
Work closely with management teams of other departments to improve processes and maintain adequate workflow through Clario systems.
Serve as the point person for issue resolution involving Operational teams:
All service lines - Ensure maintenance and filing for paper source documents
All service lines - Manage workflow by sponsor, account and TAT.
All service lines - Compile TAT metrics.
Cardiac Safety - Handle Holter reports and TAT issues.
Cardiac Safety - Coordinate the marking of beats with CSS for Digipad analysis.
Meet with the relevant study stakeholders to review schedules and manage workload for the team accordingly.
Ensure adequate staff coverage for data entry, digital resolution, data verification and query resolution and any other applicable data coordination steps for studies.
Organize global assistance or temporary staff reallocation as necessary.
Ensure the highest standards of staff performance and data integrity.
Provide detailed feedback to employees and management regarding performance success and improvement needs.
Utilize data/process checks and QC/QA trends to organize corrective action and maintain standards.
Ensure that staff training supports excellence in work conduct and performance. Work closely with training team to maintain progressive and effective training programs.
Participate in Project Assurance meetings including; Client Kick-Off, Planning and Start-Up Meetings as necessary.
Participate in monthly Interdepartmental Meetings supporting inter-departmental collaboration to promote DC services, a positive team environment, effective communications, and efficient use of resources to meet contract deadlines and to ensure DC compliance with Regulatory guidelines.
Oversee the maintenance of training logs for all employees.
What we look for:
BS or BA degree in life sciences or related field with 4+ years prior supervisor experience in a Data Management team
Proven leadership skills.
Computer competencies to include Microsoft Outlook, Word, and Excel.
Excellent organizational and communication skills.
Ability to implement systems and processes to accommodate departmental needs.
Ability to react quickly to an ever-changing environment with excellent problem solving skills.
Proactive in proposing process improvements.
At Clario, we put people first, always. We are united and driven by patients, committed to making a difference, and we are always looking for the best talent to help us transform lives. We value the contribution each of our people brings. It’s only through our people that we can continue to innovate technology that will shape the future of clinical trials.
