Associate Lead Consultant

2 weeks ago

Indore, India YASH Technologies Full time

Job Description : Adapts existing methods and procedures to create possible solutions to complex requirements. Lead and enrich the team of >8 technical resources.Uses considerable judgment to determine solution on complex problems. Must be able to manage multiple small to large scale projects on Service Now Duties may include: Perform software configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third-party software integrations Obtain and analyze business requirements and document technical solutions Develop, design and rollout new application modules, workflows and catalog requests Research new functionality and recommend solutions that deliver customer value Provide escalated support on technical issues to team members who are working service now implementations Candidates should demonstrate experience in the following areas: Design and delivery of complex technical solutions based on the ServiceNow platform Leadership skills in technical initiatives Generating detailed documentation Communications that clearly articulate solutions and the ability to perform demonstrations. Preferred Skills:  Experience implementing systems using the Agile/Scrum methodology Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design ServiceNow certifications such as CSA, CIS and CAD are must. ITIL certification is a plus Understanding of RDBMS, Infrastructure components, Cloud Management (Azure, AWS) etc is desired Reviews on the architecture and design deliverables and support as an SME To architect, design and develop (through Team) solution for product or project and sustenance delivery. To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements. To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology To recommend client value creation initiatives and implement industry best practices To train and develop team so as to ensure that there is an adequate supply of trained manpower in the said tech At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

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