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Software Engineer II, Backend
2 months ago
About us
Skit.ai is the leading conversational Voice AI platform in the accounts and receivables (ARM) industry, enabling collection agencies to streamline and accelerate revenue recovery. Skit.ai's Compliant, Configurable, and Easy-to-deploy Conversational Voice AI platform is enabling enterprises to automate nearly one million consumer conversations weekly.
Skit.ai has been awarded several awards and recognitions, including Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, Disruptive Technology of the Year 2022 by CCW, and Gold Globee CEO Awards 2022.
Job Title - Software Engineer II, Backend
Location: Bangalore (Onsite)
Work Type: Fulltime
Responsibilities
Design and develop highly available, reliable, secure and fault-tolerant systems.
Able to take responsibility for multiple services maintained by the team.
Own and improve product reliability by collaborating with Tech stakeholders.
Contribute to engineering efforts from planning to execution and delivery to solve complex engineering problems.
Manage individual priorities, deadlines, and deliverables.
Provide Level 2 technical support to address incidents & escalations.
Requirements
Proven ability to design, develop and manage microservices at scale.
Proven ability to handle incidents & escalations of complex technical issues.
Willingness to cross-team/role boundaries and work with other teams/other roles.
Willingness to learn and experiment with new languages and technologies.
Experience
4+ years of overall work experience.
2+ years of hands-on experience developing microservices at scale.
Previous experience working in Enterprise SaaS is a plus.
Qualifications
Minimum qualification: Bachelor’s degree in Engineering.
Technical
Understanding of Computer Science fundamentals, using them to effectively design and develop microservices at scale.
Hands-on experience developing microservices in Python / Golang is preferrable.
Hands-on experience working with RDBMS like PostgreSQL.
Experience working with gRPC is a plus.
Experience working with container platforms like Docker, Kubernetes is a plus.
