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Product Manager
2 months ago
Company Overview: NationsBenefits is the leading provider of supplemental benefits, flex cards, and member engagement solutions that partners with managed care organizations to provide innovative healthcare solutions designed to drive growth, improve outcomes, reduce costs, and delight members. Our comprehensive suite of innovative supplemental benefits, payments platform, and member engagement solutions help health plans deliver high-quality benefits to their members, addressing social determinants of health and improving member health outcomes and satisfaction. With a compliance-focused infrastructure, proprietary technology systems, and premier service delivery model, we enable our health plan partners to deliver high-quality, valuebased care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to do their part in delivering premier service to internal and external customers alike. It’s how we’re transforming the healthcare industry for the better. We provide career advancement opportunities within the organization with multiple locations in Florida, California, Pennsylvania, Tennessee, Texas, Utah, and India.
You might also like to know that NationsBenefits is also recognized as one of the fastest growing companies in America. We’re proud of how far we’ve come, and a career with us also gives you growth opportunities.
Job Description
As Product Manager at our leading Healthcare-FinTech company, you will develop and execute a product roadmap that leverages cutting-edge technologies to enhance member relationships and engagement within our CRM space. The ideal candidate is a highly motivated individual with a passion for technology and healthcare, ready to contribute to the development and management of our next-generation products. This candidate will collaborate with all parts of NationsBenefits and be a dedicated individual with a strong combination of interpersonal and analytical skills.
Responsibilities
Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to deliver high-quality products on time.
Assist in the development and management of product roadmaps, ensuring alignment with business goals and user needs.
Analyze data to determine productivity trends and opportunities.
Directly interface with client partners to ensure products meet customer satisfaction and business objectives.
Conduct market research and analysis to identify trends, opportunities, and competitive threats.
Support the product launch process, coordinating with marketing and sales teams to ensure a successful market introduction.
Monitor product performance metrics and conduct post-launch reviews to gather insights and recommend improvements.
Stay up-to-date with the latest trends in healthcare technology and product management practices.
Critical Skills & Experience
Bachelor’s degree in business, Technology, or a related field.
3 + years of experience in product management, technology, healthcare, or a related area.
Deep understanding of database fundamentals, and proficient in SQL. Strong analytical and problem-solving skills with a detail-oriented mindset.
Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
Demonstrated ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
A passion for technology and innovation, particularly in the healthcare sector.
Experience with CRM/Call Center applications is a plus.
Familiarity with product management tools and methodologies is a plus.
Engineering and software development background is a plus.