Guest Service Associate

3 days ago

Pune, India Marriott International Full time

Additional Information
Job Number
Job CategoryFood and Beverage & Culinary
LocationCourtyard by Marriott Pune Chakan, Plot P-7, MIDC, Chakan Industrial Area Phase-1, Pune, Maharashtra, India,
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Guest Service Associate

    2 weeks ago

    Pune, Maharashtra, India Marriott Full time

    Job Number 24153912 Job Category Rooms Guest Services Operations Location Sheraton Grand Pune Bund Garden Hotel Raja Bahadur Mill Road Pune Maharashtra India Schedule Full-Time Located Remotely N Relocation N Position Type Non-ManagementPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat ...

  • Urgent: Guest Services Associate

    1 week ago

    Pune, Maharashtra, India Marriott Full time

    Job Number 24159243 Job Category Rooms Guest Services Operations Location JW Marriott Hotel Pune Senapati Bapat Road Pune Maharashtra India Schedule Full-Time Located Remotely N Relocation N Position Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins check-outs room assignments and room change late check-out requests Secure payment ...

  • Guest Service Associate- F

    17 hours ago

    Pune, Maharashtra, India Marriott International Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationCourtyard by Marriott Pune Chakan, Plot P-7, MIDC, Chakan Industrial Area Phase-1, Pune, Maharashtra, India, 410501ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of...

  • Guest Service Associate-Housekeeping

    2 weeks ago

    Pune, Maharashtra, India Marriott International Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Additional InformationJob Number Job CategoryHousekeeping & LaundryLocationCourtyard by Marriott Pune Chakan, Plot P-7, MIDC, Chakan Industrial Area Phase-1, Pune, Maharashtra, India, 410501ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and...

  • Guest Service Associate

    1 week ago

    Pune, India Casino Air Caterers and Flight Services Full time

    **Responsibilities** - Offering front desk assistance to clients - Handling guest requests and reservations - Managing administrative tasks like processing payments, cash handling and delivering any mails - Welcoming guests on arrival and providing complete assistance during their stay - Resolving any conflicts or tensions - Monitoring check-ins and...

  • Guest Service Associate

    3 days ago

    Pune, India Rudralife Full time

    Key Responsibilities: Welcome and greet guests with warmth and professionalism. Assist guests with seating and provide menus. Ensure a high standard of hospitality and guest satisfaction. Take and confirm reservations, manage guest queries politely and efficiently. Coordinate with the serving staff to ensure smooth service flow. Maintain cleanliness and...

  • Guest Relations Associate

    3 days ago

    Pune, India Marriott International Full time

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSheraton Grand Pune Bund Garden Hotel, Raja Bahadur Mill Road, Pune, Maharashtra, India, ScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of...

  • Guest Relations Associate

    5 days ago

    Pune, Maharashtra, India Marriott International Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSheraton Grand Pune Bund Garden Hotel, Raja Bahadur Mill Road, Pune, Maharashtra, India, 411001ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYSupply guests with directions and information regarding property amenities, services, and hours of...

  • Guest Services Associate

    1 week ago

    Pune, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25003376 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Pune, Senapati Bapat Road, Pune, Maharashtra, India, 411053 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...

  • Guest Service Associate

    2 weeks ago

    Pune, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25115936 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Pune Chakan, Plot P-7, MIDC, Chakan Industrial Area Phase-1, Pune, Maharashtra, India, 410501 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Supply guests with directions and information regarding...