RPA Process Consultant

1 week ago

Chennai, India Anicalls (Pty) Ltd Full time

The candidate should be able to •Collaborate with clients and internal teams to define industry-leading automation for a wide variety of industries and business groups. •Diagram and document the As-Is and To-Be process steps, data flow, and process flow for potential automation •Prepare Process Definition Document ( ) or Requirements Documents for each use case •Guide the business teams to identify the right uses cases for automation •Apply Lean Six Sigma principles in the To-Be process •Coordinate with development teams communicating and clarifying the requirements •Support business users in UAT sessions •Ability to ask the right questions to business process from a workflow diagram and to conceptualize it as an automated solution •Prepare System Test case and perform testing of bots •Conduct process discovery sessions to build a pipeline of potential use cases for automation •Act as a bridge between business process owners and development teams Candidate must have •Experience in Health care, contact center, and banking industries •Excellent documentation and presentation skills •Proven experience as Process Analyst/Consultant for 6+ years •Exposure to more than 1 RPA tool - like Automation Anywhere, UiPath, Power Automate, Blue Prism is preferred but not a mandatory •Certified Business Process Professional (CBPP) •Six Sigma Green Belt Certification •Business Analyst certification in any RPA tool

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