Telemarketer

3 weeks ago

Pune, Maharashtra, India Synergy Plus Business Consulting Group Full time

We are a Gurgaon Based leading Recruitment Partner for various reputed MNCs and Indian Corporates engaged in various Sectors on a PAN India basis for over a decade. Presently we are looking for the International Voice for a very large BPO Client as per the below given details. Please apply in confidences

About the Role

Presently we are looking for the International Voice for a very large BPO Client as per the below given details.

Responsibilities

  • Good Knowledge of Insurance processing (US)
  • Good Reading Comprehension i.e. ability to read text, understand its meaning and process it
  • Has prior experience in back office operations
  • Should meet the daily Production Target defined in the process
  • Ensure accuracy, touch time and other applicable service levels of the transactional processing
  • Flexible for Shift rotations and 5 days a week working if required should support on weekends (Saturday and Sunday). No Indian Holiday's
  • Should be able to perform in multiple processes
  • Escalate any deviation to defined process & seek immediate assistance

Qualifications

  • Graduate/Under Graduate
  • Minimum 6-12 Months experience in a BPO, Banking Process, Mortgage/Insurance

Required Skills

  • Excellent Verbal & Written communication with neutral accent.
  • Must have prior experience in international calling, preferable US.
  • Domain expert in Insurance- USA.
  • Computer skills – Windows OS, MS office 2003, Image Applications, Etc.
  • Should understand customer Quality & productivity expectations
  • Quick learner and adapt to changes quickly
  • Good Typing Skills (30/35 words per minute)

Preferred Skills

  • Excellent comprehension of written English, documents

Pay range and compensation package

3 to 5 LPA

Equal Opportunity Statement

Details not provided in the original description.

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