Fulfillment Manager
1 week ago
Company Description
Lea Clothing Co. is a sustainable fashion brand catering to women of all shapes and sizes, embodying body positivity, sustainability, and size inclusivity. Rooted in Latin meaning "lioness," Lea aims to empower fierce women who challenge the norm and exude confidence in all they do. With timeless designs and a minimalist approach, Lea offers a unique style that lasts beyond fleeting fashion trends.
Role Description
This is a full-time on-site role for a Fulfillment Manager at Lea Clothing Co. in Noida. The Fulfillment Manager will oversee day-to-day tasks related to inventory management, team leadership, customer service, and ensuring efficient order fulfillment processes.
- Managing the fulfillment team: Leading, mentoring, and developing a team of associates
- Managing the order fulfillment process: Overseeing the logistics of order fulfillment, including inventory management and order processing
- Meeting customer expectations: Ensuring a great customer experience and meeting shipping promises
- Analyzing data: Using data to make supply chain decisions
- Collaborating with partners: Working with external partners, such as 3PLs
- Maintaining standards: Maintaining safety, quality, performance, and service standards
- Improving processes: Working to improve processes and optimize fulfillment center operations
Qualifications
- Analytical Skills and Inventory Management
- Communication and Customer Service skills
- Team Leadership experience
- Strong organizational and time management skills
- Ability to adapt to a fast-paced environment
- Experience in supply chain management is a plus
- Bachelor's degree in Business Administration or related field
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