
Infrastructure Support Engineer
3 weeks ago
Roles and Responsibilities
- Provide technical support for infrastructure, server, and network issues to ensure optimal system performance.
- Troubleshoot hardware and software problems using various tools and techniques.
- Collaborate with cross-functional teams to resolve complex technical issues.
- Develop and maintain documentation of troubleshooting procedures and solutions.
- Perform routine maintenance tasks such as patching, backups, and updates.
Desired Candidate Profile
- 2-4 years of experience in IT infrastructure support or related field.
- Strong knowledge of Windows Server administration (Windows Server 2019 & above).
- Experience with Active Directory configuration and management.
- Proficiency in configuring firewalls (Checkpoint Firewall) for secure connectivity.
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