Associate Director

2 days ago


Pune, India Live Connections Full time

Hi All


Greetings from Live Connections


We have an urgent requirement on Associate Director - Salesforce Platform Operations role with one of our Product based company in Pune/ Mumbai Location. Please find the below job description and kindly share me your updated CV to


Position Title: Associate Director - Salesforce Platform Operations role

Experience Level: 12-15 years

Duration: Full Time

Location: Pune, MH

Notice Period: Immediate to 45 Days


Skills: Salesforce Marketing Cloud (SFMC)


Key Responsibilities and Duties

  • Collaborate with stakeholders to review processes and identify where Fusion Automation may be used to streamline our workflow for Adobe Workfront.
  • Provide guidance and best practices on setting up automation for project templates, user roles, access permissions, and other system configurations.
  • Perform consultant role for Adobe Fusion-related inquiries, providing expert-level guidance and support to both internal teams and external clients.
  • Troubleshoot and resolve technical issues related to Adobe Workfront, working closely with various technical teams as necessary.
  • Stay updated on the latest features, updates, and enhancements in Adobe Fusion and proactively share this information with relevant stakeholders.
  • Serve as a Fusion subject matter expert to develop and deliver training programs, workshops, and documentation to educate users on the functionalities and best practices of Adobe Workfront.
  • Assist in developing user guides, SOPs, FAQs, and other support materials to facilitate user adoption and self-service support.
  • Conduct user feedback sessions and gather insights to identify areas for improvement and provide recommendations for optimizing Adobe Workfront usage.
  • Collaborate with cross-functional teams, including project managers, IT teams, and business stakeholders, to understand their requirements and align
  • Adobe Workfront capabilities accordingly.
  • Build deep relationships with internal and external stakeholders, acting as a trusted advisor on Adobe Fusion-related matters.
  • Communicate effectively with stakeholders, providing regular updates on project status, issues, and resolutions.
  • Identify opportunities for accelerators, innovations, process improvement, automation, and efficiency gains using automation thru Fusion for Adobe Workfront


Regards,

Sharmila


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