Associate Director
2 days ago
Hi All
Greetings from Live Connections
We have an urgent requirement on Associate Director - Salesforce Platform Operations role with one of our Product based company in Pune/ Mumbai Location. Please find the below job description and kindly share me your updated CV to
Position Title: Associate Director - Salesforce Platform Operations role
Experience Level: 12-15 years
Duration: Full Time
Location: Pune, MH
Notice Period: Immediate to 45 Days
Skills: Salesforce Marketing Cloud (SFMC)
Key Responsibilities and Duties
- Collaborate with stakeholders to review processes and identify where Fusion Automation may be used to streamline our workflow for Adobe Workfront.
- Provide guidance and best practices on setting up automation for project templates, user roles, access permissions, and other system configurations.
- Perform consultant role for Adobe Fusion-related inquiries, providing expert-level guidance and support to both internal teams and external clients.
- Troubleshoot and resolve technical issues related to Adobe Workfront, working closely with various technical teams as necessary.
- Stay updated on the latest features, updates, and enhancements in Adobe Fusion and proactively share this information with relevant stakeholders.
- Serve as a Fusion subject matter expert to develop and deliver training programs, workshops, and documentation to educate users on the functionalities and best practices of Adobe Workfront.
- Assist in developing user guides, SOPs, FAQs, and other support materials to facilitate user adoption and self-service support.
- Conduct user feedback sessions and gather insights to identify areas for improvement and provide recommendations for optimizing Adobe Workfront usage.
- Collaborate with cross-functional teams, including project managers, IT teams, and business stakeholders, to understand their requirements and align
- Adobe Workfront capabilities accordingly.
- Build deep relationships with internal and external stakeholders, acting as a trusted advisor on Adobe Fusion-related matters.
- Communicate effectively with stakeholders, providing regular updates on project status, issues, and resolutions.
- Identify opportunities for accelerators, innovations, process improvement, automation, and efficiency gains using automation thru Fusion for Adobe Workfront
Regards,
Sharmila
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