IT Specialist – Infrastructure
2 months ago
Company Profile:
Established in 1978, NES Fircroft is an award-winning staffing specialist that supplies technical and engineering experts (“white collar”) to Oil and Gas, Power, Construction & Infrastructure, Life Sciences, Manufacturing, Chemical, Mining, Automotive and IT sectors worldwide on an international basis. We’re a highly experienced team of over 2000 professionals made up of recruitment consultants and support staff spanning 58 offices worldwide. We work with top candidates to ensure that we can offer a full range of staffing solutions to our clients, complemented by industry-leading support services.
As an ideal candidate:
- You have strong working knowledge of Office 365 Cloud Apps and Entra
- You have strong working knowledge of configuring Office 365 app policies
- You have strong working knowledge of Windows Server
- You have working experience of on-prem infrastructure (Servers, Virtualization, Storage, Networking equipment etc.)
- You are able to deliver outstanding customer services.
- You have experience of working in a service desk team
- You keep current with the latest technologies and best practices with regards to IT operations and security.
- You understand both physical and online security.
Role
- Daily administration of Microsoft O365
- Daily administration of Microsoft Entra
- Assisting with Backups
- Daily administration of Servers (Physical + VMs)
- 3rd line support escalation point
- Assistance with IT Infrastructure projects (e.g. on-prem hardware/software/security/365 projects)
- Creating Policies / Procedure Documentation
- Collaborate with the Cyber Security team to ensure security criteria’s are being upheld
Technical requirements
- Microsoft O365 Administration (InTune, SharePoint, OneDrive, Auto Pilot, Teams etc.)
- Microsoft Entra Administration
- Windows Server Administration
- VMWare / Hyper-V Administration
- Network Administration
- Windows 11
- Backups + Disaster Recovery
- Proficient in scripting / automation (PowerShell)
Experience
- Microsoft O365
- Physical Infrastructure (Servers, Storage, Network Equipment)
- Backups + Disaster Recovery
- PowerShell
- Ability to work to tight deadlines
- Experience of working in a support team and being an escalation point
Person Specification
- Strong ability to work to policy and maintain confidentiality
- Ability to follow and communicate clear instructions
- Good communication and written presentation skills
- Attention to detail and methodical
- Self-motivated and driven to achieve professional success in a very busy environment
- Ability to work well under pressure
Essential Criteria
- Good command of the English language
- Current Passport for travel.
- 3-5 Years of experience in IT Infrastructure / 3rd Line Support
Desirable Criteria
- Another Language
- Microsoft Certifications
- VMWare Certifications
- CompTIA Certifications
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