IT Specialist – Infrastructure

2 months ago

kolhapur, India NES Fircroft Full time

Company Profile:

Established in 1978, NES Fircroft is an award-winning staffing specialist that supplies technical and engineering experts (“white collar”) to Oil and Gas, Power, Construction & Infrastructure, Life Sciences, Manufacturing, Chemical, Mining, Automotive and IT sectors worldwide on an international basis. We’re a highly experienced team of over 2000 professionals made up of recruitment consultants and support staff spanning 58 offices worldwide. We work with top candidates to ensure that we can offer a full range of staffing solutions to our clients, complemented by industry-leading support services.


As an ideal candidate:

  • You have strong working knowledge of Office 365 Cloud Apps and Entra
  • You have strong working knowledge of configuring Office 365 app policies
  • You have strong working knowledge of Windows Server
  • You have working experience of on-prem infrastructure (Servers, Virtualization, Storage, Networking equipment etc.)
  • You are able to deliver outstanding customer services.
  • You have experience of working in a service desk team
  • You keep current with the latest technologies and best practices with regards to IT operations and security.
  • You understand both physical and online security.


Role

  • Daily administration of Microsoft O365
  • Daily administration of Microsoft Entra
  • Assisting with Backups
  • Daily administration of Servers (Physical + VMs)
  • 3rd line support escalation point
  • Assistance with IT Infrastructure projects (e.g. on-prem hardware/software/security/365 projects)
  • Creating Policies / Procedure Documentation
  • Collaborate with the Cyber Security team to ensure security criteria’s are being upheld


Technical requirements

  • Microsoft O365 Administration (InTune, SharePoint, OneDrive, Auto Pilot, Teams etc.)
  • Microsoft Entra Administration
  • Windows Server Administration
  • VMWare / Hyper-V Administration
  • Network Administration
  • Windows 11
  • Backups + Disaster Recovery
  • Proficient in scripting / automation (PowerShell)


Experience

  • Microsoft O365
  • Physical Infrastructure (Servers, Storage, Network Equipment)
  • Backups + Disaster Recovery
  • PowerShell
  • Ability to work to tight deadlines
  • Experience of working in a support team and being an escalation point


Person Specification

  • Strong ability to work to policy and maintain confidentiality
  • Ability to follow and communicate clear instructions
  • Good communication and written presentation skills
  • Attention to detail and methodical
  • Self-motivated and driven to achieve professional success in a very busy environment
  • Ability to work well under pressure


Essential Criteria

  • Good command of the English language
  • Current Passport for travel.
  • 3-5 Years of experience in IT Infrastructure / 3rd Line Support


Desirable Criteria

  • Another Language
  • Microsoft Certifications
  • VMWare Certifications
  • CompTIA Certifications

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