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Product Trainer

3 months ago

Delhi, India Developer Studio Full time
Job Description: IT Product TrainerSALARY PACKAGE : 6 to 8 LPA

Job Summary:As an IT Product Trainer, you will be responsible for designing, developing, and delivering training programs on various IT products including web designing, app designing, software development, game designing, social media boosting, and advertisement. You will play a crucial role in ensuring that clients, internal teams, or external stakeholders gain the necessary skills and knowledge to effectively utilize these technologies to achieve their business objectives.

Responsibilities:

1. Training Program Development:Design and develop comprehensive training programs for each IT product category (web designing, app designing, software development, game designing, social media boosting, advertisement) based on industry best practices and specific client needs.Create training materials such as presentations, user guides, tutorials, and hands-on exercises tailored to different learning styles and levels of expertise.

2. Training Delivery:Conduct engaging and informative training sessions both in-person and virtually for individuals or groups of clients, employees, or stakeholders.Utilize effective training methodologies to ensure maximum learning retention and application of knowledge.

3. Product Expertise:Maintain deep knowledge and expertise in each IT product category, staying updated with the latest trends, technologies, and best practices. Act as a subject matter expert (SME) to provide insights, recommendations, and support on product usage, implementation strategies, and troubleshooting.

4. Customization and Consultation:Customize training programs to meet the specific needs and goals of clients or internal teams, considering their industry, organizational structure, and existing skill sets. Provide consultation services to clients on optimizing their use of IT products for improved efficiency, productivity, and business outcomes.

5. Feedback and Improvement:Gather feedback from training participants and stakeholders to continuously enhance training programs, content, and delivery methods. Collaborate with product development teams to communicate user feedback, suggest enhancements, and contribute to product improvement initiatives.

6. Documentation and Support:Maintain accurate documentation of training materials, resources, and knowledge base for IT products. Provide ongoing support to clients or internal teams through troubleshooting, answering queries, and addressing technical challenges related to the products.

8. Relationship Management:Build and maintain strong relationships with clients, stakeholders, and internal teams through effective communication, responsiveness, and professionalism. Collaborate cross-functionally with sales, customer support, and product development teams to ensure alignment and customer satisfaction.

Requirements:

Bachelor’s degree in Computer Science, Information Technology, or a related field. A Master’s degree or relevant certifications (e.g., Certified Technical Trainer) is a plus.Proven experience as a trainer or educator in IT-related fields, with expertise in web designing, app designing, software development, game designing, social media boosting, and advertisement.Strong presentation, communication, and interpersonal skills, with the ability to engage and inspire learners of varying technical backgrounds.Experience in developing training materials, curriculum design, and instructional methodologies.Proficiency in using relevant software tools and platforms associated with IT products (e.g., Adobe Creative Suite, development frameworks, social media analytics tools).Ability to work independently and collaboratively in a dynamic, fast-paced environment, managing multiple priorities and deadlines effectively.