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Cluster Head
3 months ago
JOB SUMMARYCluster Head will be managing a team of 10 Advisor Development and Retention Managers (ADRMs). The ADRMs will be assigned a team of 15 to 30 existing advisors and will not be responsible for any new advisor recruitment.The Cluster Head will supervise the team of ADRMs and will drive month-on-month activation and retention of assigned advisors.
KEY RESPONSIBILITIES
•
Drive Input behaviors
with the assigned team of ADRMs and Advisors.•
Drive cross sales and new sales
from the assigned team of ADRMs and advisors.
• Meeting the sales plan numbers consistently
• Maintain and
improve the Sales Quality
Standards by maintaining the Persistency standards.
•
Training and Development
of the team of ADRMs, advisors for new product launches / revision in the existing policies.
• Drive advisor attendance in Trainings and GO-meets.• Work with other functions / departments and work towards solving roadblocks faced by team of ADRMs and advisors.
MEASURES OF SUCCESS
• New Business Premium Sourced• Advisor Activation & Productivity month on month• Cross-Sell Conversion• Meeting Persistency standards• ADRMs meeting standards• Adhering to Input behaviors as per the defined standards
KEY RELATIONSHIPS• Advisors• Advisor Development and Retention Managers (ADRMs)• Regional Manager – Advisor Development and Retention• Head – Advisor Development and Retention• Agency Office Head• Operations Team• Training and DevelopmentKNOWLEDGE/SKILLS/ABILITIES:• Strong relationship building capability• Go-getter attitude• Result orientation• Collaborative working style• Passionate about Sales• Ability operate in a challenging, changing environment