Store Manager

4 weeks ago

Itanagar Tehsil, India UPHILL HR Services Full time

Experience : 6 to 10 years

Reporting : Clinic Manager > Regional Head > India Ops Head

Results expected on the job

● Convert leads to sales retain customers and manage doctor team

● Grow clinic revenue to ₹40 lakhs per month and profit margin of 30%.

● Convert 85% footfall to paying customers during the 1st visit to the clinic. Achieve repeat

consultation of 60%

Work description

● Work involves consultative selling of high-value treatment plans at clinic reception

● Ensure timely inventory backfill of medicines, upkeep of facilities

● Comply with SOP to achieve clinic operations excellence certification

● Manage doctor schedules, customer escalations,

● Track sales KPIs and execute root cause analysis and improvement plans

● Ensure brand hygiene, dress code, grooming, and service standards

● Comfortable with weekend work due to high customer flow on Sat, Sun

Candidature requirements (must have)

● Proven track record in consultative selling high-value services/products — treatment plans,

memberships, programs

● Don't apply if you lack prior experience in face-to-face selling at clinic, centers, stores

● Has the knack to take ownership and independently manage clinic operations

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