Telesales Executive

4 weeks ago

Ernakulam, India The PurplePatch Full time

We are seeking enthusiastic and results-oriented Telesales Executives to join our dynamic team in Kochi. The primary responsibility of this role is to proactively reach out to potential customers in the UAE market and effectively promote and sell Etisalat's range of products, including postpaid SIM cards, eLife (home broadband and TV), and SMB (Small and Medium Business) solutions. The ideal candidate will possess excellent communication and persuasion skills, a strong sales drive, and the ability to work independently and as part of a team to achieve sales targets.

Responsibilities:

* Conduct outbound calls to potential customers in the UAE to introduce and explain Etisalat's postpaid SIM cards, eLife packages, and SMB product offerings.

* Clearly articulate the features, benefits, and value proposition of Etisalat products to prospective customers.

* Understand customer needs and tailor product recommendations to match their requirements.

* Effectively handle customer inquiries, address concerns, and provide accurate information about Etisalat products and services.

* Achieve and exceed assigned daily, weekly, and monthly sales targets.

* Maintain accurate records of all sales activities, customer interactions, and follow-up actions in the CRM system.

* Follow up on leads and prospects to convert them into successful sales.

* Stay updated on the latest Etisalat products, promotions, and market trends.

* Collaborate effectively with team members and contribute to a positive and productive work environment.

* Adhere to all company policies, procedures, and ethical sales practices.

Qualifications and Skills:

* Proven experience in telesales or a similar customer-facing sales role, preferably with exposure to telecom products or services.

* Excellent verbal communication skills with a clear and persuasive telephone manner.

* Fluency in English & Hindi is essential.

*Proficiency in Arabic or other languages spoken in the UAE will be an added advantage.

* Strong understanding of sales principles and techniques.

* Ability to build rapport and establish trust with potential customers over the phone.

* Results-oriented with a strong drive to achieve and exceed sales targets.

* Good organizational and time management skills.

* Basic computer literacy and familiarity with CRM systems.

* Ability to work independently and as part of a team.

* High level of professionalism, integrity, and a positive attitude.

* Willingness to work in a target-driven environment.

Job Types: Full-time, Permanent, Fresher

Benefits:

  • Health insurance
  • Life insurance
  • Provident Fund

Language:

  • English (Required)
  • Hindi (Required)

Work Location: In person

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