Assistant Manager/Lead Assistant Manager/Manager
2 months ago
Responsibilities :
- Responsible to install, administer, support and maintain SAS enterprise software and solutions
- Integrate SAS software with systems and other third-party software
- Generate documentation for architecture, installation and on-going operational support of customer environments
- Diagnose, document, report, and resolve system problems both independently and in a group setting.
- Work directly with external customers and interface with other support teams and vendors
- Engineer Software implementations based on requirements and sizing assessments to ensure scalability and reliability
- Contribute to tooling, automation, and system engineering efforts, freeing yourself and others from day-to-day toil
- Communicate clearly and efficiently with internal and external stakeholders highlighting any risks or blockers with recommendations to remediate and work around identified issues
- Identify, design, and implement new initiatives designed to ensure long-term customer success and value
- Support global external and internal customers negotiating any challenges presented by different cultures, work practices, and time zones
Technical skills :
- Working & Expert knowledge on SAS Products and Solutions:
- Designing and implementing SAS solutions on Cloud & Hosted Infrastructure
- Familiarity with deployment methodologies and best practices like CI/CD & waterfall.
- Deployment, testing, delivery and maintenance activities related to SAS Solutions
- SAS Solution Implementations on High Availability GRID LSF Platform
- In-place upgrade and Migration of SAS Solutions
- Integration of SAS Products with different third-party tools and technologies
- Installation, Configuration, deployment and administration of Metadata, Clustered Metadata, Metadata Server, Web Server and Web Application Server, Users and User Groups, Identity & Access Management, Multitenant Environments, Product Hot-Fixes, SAS Client Tools
- Understand interdependencies between multiple systems and software within computing infrastructure
- Base SAS Codes and Reports
- SAS Management Console
- Experience with network security protocols (SSL, SSH)
- Familiarity with SAS Deployment Backup & Recovery Tool
- Experience with schedulers (at, cron, Windows Task Scheduler, LSF scheduler)
Good to have :
- SAS 9.4, Viya Certifications
- Experience in Microsoft Azure Cloud - COMPUTE STORAGE, NETWORK, SECURITY
- Know-how - Authentication techniques and their integration along with debugging
- Working knowledge of Python and Ansible for automation.
- ITIL V3/V4 Foundation Certification
- ITSM Technologies (JIRA, ServiceNow) awareness and usage
Soft skills :
- Problem-solving skills, Quick Learner and a can-do attitude.
- Attention to detail and accuracy - while maintaining a solid awareness of the 'big picture'
- Ability to communicate with global peers and management in a clear, straightforward and effective way.
- Strong analytic and deductive reasoning skills
Candidate Profile :
- Bachelor's/Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply
- Problem-solving skills, Quick Learner and a can-do attitude.
- Attention to detail and accuracy - while maintaining a solid awareness of the 'big picture'
- Ability to communicate with global peers and management in a clear, straightforward and effective way.
- Strong analytic and deductive reasoning skills
- Experience with SAS version migrations( SAS 9 to SAS Viya preferred).
- Working experience of SAS Studio, SAS Environment Manager, SAS Model Manager and other SAS Viya Tools.
- Knowledge of CAS(Cloud Analytic Service); able to write CAS codes from scratch as well as convert SAS codes to equivalent CAS Codes.
6+ years of technical experience including :
- 4+ years of experience Enterprise-class software installation and configuration
- 4+ years of experience in SAS Software implementation, support, consulting, or training.
- 2+ years of experience with UNIX or Linux supporting SAS or Enterprise class applications.
- 2+ Years of Experience with implementing SAS on complex architectures within Cloud and Hosting Technologies (Microsoft Azure, AWS, etc..)
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