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AGM - Central Performanc&Optimization

4 months ago

pune, India Vodafone Idea Limited Full time

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role RF Circle Zonal Lead- Job Level/ Designation  TL- Circle Performance and Optimization and Analytics Function / Department Technology (Planning & Quality) Location Pune Job Purpose In the highly competitive telecom business, Network Quality is the key differentiator for Customer satisfaction. This role will be accountable for quality and performance of Circle and to ensure prompt monitoring and Optimization to deliver superior voice & data experience to customers. Key Result Areas/Accountabilities Responsible for RAN KPI and Customer complaints at circle level. Responsible for overall administration of Zonal RF team, Drive test team and Cordination with Vendors. Daily monitoring of network KPI and HIGH coordination with all function to improve the KPIs Perform in-depth analysis of performance E2E KPIs. Propose technology actions to improve performance.- VDCR, HOSR, CSSR, Throughput, CQI at cell level. Indepth knowkedge for LAYER strategy and Load balancing Core Competencies, Knowledge, Experience In-depth technical knowledge in radio network parameters & optimization (2G/4G/VoLTE).Excellent domain knowledge and on- field optimization good analytical skills to trouble shoot network quality KPI degradation/ customer complaints.People management capability, very good cross functional co-ordination. Must have technical / professional qualifications