Sr. Internal Communication Specialist

Overview

Gallagher Center of Excellence is seeking to hire a Senior Internal Communications Specialist for the GCOE Business Enablement vertical. As the Senior Internal Communications Specialist for the GCOE Business Enablement vertical, you will be responsible for managing communication campaigns and overseeing intranet content. You will be managing multiple projects and supporting change management initiatives. You will lead a team and ensure the smooth and efficient transition & delivery of various shared services functions to internal stakeholders. Your role will involve driving strategic communication efforts and stakeholder management. Additionally, you will be responsible for fostering a culture of collaboration, continuous improvement, and customer focus within the shared services team. You will be interacting with the team who are present in Chicago, London, and Sydney. Exposure to strategic planning and advanced data analysis is a definite plus. How you'll make an impact Manage Communication Campaigns (Salesforce): Lead the planning and execution of internal communication campaigns. Oversee Intranet Content: Manage and update global intranet content, ensuring it aligns with communication strategies. Change Management: Lead change management initiatives (working on the change management strategy plan) and ensure effective communication throughout the organization. Stakeholder Management: Manage relationships with key stakeholders and secure necessary approvals for communications. Project Management: Oversee multiple communication projects simultaneously, ensuring timely and efficient delivery. Content Development: Create and edit high-quality internal communications, including emails, newsletters, and presentations, Townhalls Data Analysis: Generate and analyze statistics to evaluate the success of communication campaigns and make data-driven improvements. Vendor Management: Coordinate with vendors/agencies to ensure project accuracy and timelines. Team Collaboration: Work closely with other team members to ensure cohesive and consistent communication efforts. Training and Mentoring: Provide guidance and support to junior team members, helping them develop their skills. Surveys & Feedback Collection: Design & run employee surveys. Gather feedback from employees on communication initiatives and suggest improvements. Lead and execute change management strategies to effectively communicate organizational changes, ensuring alignment and engagement across all levels of the company. Leadership: Guides and mentors junior team members. Demonstrates the ability to lead projects and initiatives. Strategic Thinking: Develops and implements strategic communication plans. Thinks ahead and plans for future needs. Problem-Solving: Identifies and resolves issues efficiently. Uses critical thinking to find effective solutions. Stakeholder Management: Manage relationships with key stakeholders. Ensures effective communication and collaboration. Project Management: Oversees multiple projects simultaneously. Ensure projects are completed on time and within budget. Analytical Skills: Analyzes data to evaluate campaign success. Uses insights to improve future communications. Creativity: Demonstrates originality and imagination in creating content. Continuously seeks new ways to enhance communication efforts. Change Management: Lead change management initiatives (working on the change management strategy plan) and ensure effective communication throughout the organization. About you Minimum Required Degree: Bachelor’s degree in communications or related field. Preferred Degree: Master’s degree in communications, Journalism, or Marketing. Certification in project management is a plus. 6+ years of experience in a communications role. Strong project management skills. Excellent written and verbal communication skills. Ability to manage multiple projects simultaneously. Proficiency in Microsoft Office, especially PowerPoint and Excel. Skilled in developing and implementing change management strategies that facilitate smooth transitions, enhance communication, and foster employee engagement and

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