Content Writer

6 days ago

India Giggso Full time

Company Description

Giggso, founded in 2018, is a No-Code ModelOps Observability platform that provides a single integrated solution for data science, engineering teams, and business executives. Our platform consolidates, engages, and acts on information from monitoring and observability, including data quality, bias, and drifts. We help AI ML teams with incident management, automation, remediation, and self-healing. Our web 3.0 and blockchain-enabled platform also supports model risk management for audit and security compliance needs. By infusing vital intelligence into messages, Giggso drives smarter decision-making and enhances customer experience while reducing operational costs and managing complex AI ML systems.

Job Title: Technical Content Writer 

Location: Chennai

Company: Giggso India Private Limited

Position Overview:

We are seeking a skilled Technical Content Writer specialized in Artificial Intelligence (AI) and Machine Learning (ML) to join our dynamic team. The ideal candidate will have a strong background in both writing and technical understanding of AI/ML concepts and technologies. You will be responsible for creating engaging, accurate, and informative content that educates our audience about AI/ML developments, applications, best practices, and advancements.

Key Responsibilities :

Content Creation:

  • Research, plan, and produce high-quality written content, including blog posts, articles, whitepapers, case studies, documentation, and technical guides related to AI/ML topics.
  • Create tutorials around AI/ML development for the Blogs by researching and identifying relevant topics, and staying up-to-date with the latest trends, breakthroughs, and industry developments in AI/ML.
  • Translate complex AI/ML concepts into clear, concise, and engaging content accessible to diverse audiences, including developers, data scientists, executives, and enthusiasts.
  • Collaborate with subject matter experts, engineers, and researchers to gather information and ensure content accuracy and relevance.

Content Optimization:

  • Ensure content adheres to brand voice, style guidelines, and best practices for readability and user experience.
  • Incorporate multimedia elements, such as images, infographics, and videos, to enhance content effectiveness and engagement.
  • Conduct regular content audits and updates to maintain accuracy, relevance, and quality standards.
  • Participate in the content peer review process by providing and accepting feedback to ensure content meets our high standards.

Content Promotion and Distribution:

  • Collaborate with other teams (Product, Analytics, SEO, etc.) to maximize the impact of our educational content.
  • Engage with the AI/ML community through forums, discussions, and networking events to promote content and build relationships.
  • Monitor content performance metrics, analyze audience feedback, and iterate content strategies to optimize reach, engagement, and conversion.

Knowledge Sharing and Documentation:

  • Contribute to internal knowledge sharing initiatives by documenting best practices, lessons learned, and technical insights related to AI/ML.
  • Identify timely and relevant educational topics by staying up-to-date with emerging trends in AI/ML development and using internal and external data sources to assess developer interest.
  • Create and maintain technical documentation, including user guides, API references, and developer documentation, to support product adoption and usage.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, Technical Writing, Journalism, or a related field.
  • Minimum 3 years of job-related experience in technical content writing for, Machine Learning, and AI.
  • Professional experience as a Python developer for Deep Learning technologies.
  • Strong understanding of AI/ML concepts, algorithms, frameworks, and technologies, such as deep learning, neural networks, natural language processing, and reinforcement learning.
  • Excellent writing, editing, and proofreading skills with a keen eye for detail.
  • Ability to translate complex technical concepts into clear and engaging content.
  • Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams.
  • Experience with content management systems (CMS) and basic HTML/CSS knowledge is a plus.
  • Passion for AI/ML and a drive to stay current with industry trends and advancements.

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