Solution Engineer
3 days ago
We are seeking a Solution Engineer who will be a part of our Global Technical Team (GTT) with a focus on the product EDEM. The GTT is a worldwide group of technical specialists, whose key responsibility is to help customers be successful with the Altair Simulation suite of products. The candidate will provide consulting services, training, and support to customers and new prospects. The role involves exposure to a wide range of product development problems that customers can solve using Altair EDEM software and exposure to multi-physics solutions such as EDEM-CFD, EDEM-MBD, EDEM-FEA as well as machine learning and AI solutions.The Solution Engineer will work as a part of the EDEM Global Technical Team, and should be based in APAC or EMEA.Further Information about Altair-EDEM can be seen here: You Will Do:Provide technical support for EDEM customers with product-specific issuesIn partnership with the Sales teams discuss potential sales opportunities and perform technical analysis and qualification of potential customer projects, in rare cases, on-site with the customerDesign and conduct Altair product presentations and demonstrations, which include standard and/or customized training, Q&A, and technical discussions with the customerPropose consulting services to customers who need assistance to resolve challenging problemsExecute consulting Services projectsManage customer expectations to ensure maximum satisfaction with Altair’s products and servicesLiaise between customers and software development team to drive new feature requests into future product releasesCreate digital content in the form of white papers, videos, example & demo models or workflowsWhat You Will Need:Basics:Bachelor or Master of Science in Chemical/Mechanical/Process/Automotive Engineering, Applied Mathematics or PhysicsExperience in the application of CAE technologyAbility to collaborate with all levels of technical users and managementExcellent presentation skillsAptitude for solving engineering problemsWillingness to travel throughout region as requiredGood communication skills in English (Oral and Written)Strong interpersonal skillsPreferred:Experience with the Discrete Element Method (DEM)Previous HyperWorks or EDEM experience a strong plusDemonstrated ability to execute and manage projects for on-time delivery within budget and with high customer satisfactionWhy Work With Us:Altair is a global technology company providing software and cloud solutions in the areas of product development, high performance computing (HPC) and data analytics. Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists and creative thinkers in 25 countries, we help solve our customer’s toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today’s problems into tomorrow’s opportunities.For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration.To learn more, please visit altair.com .
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