Thryve Digital Health LLP | Infra Release Manager | india

2 weeks ago

Delhi, India Thryve Digital Health LLP Full time
Role:

Infra Release ManagerExperience:

6 to 10 yearsTime Zone :

6AM to 3PM ISTWorking Days: 5 days, Saturdays & Sundays will be working, and the week offs will be on week daysWork Model:

HybridWork Locations:

Ramanujan IT City, Tharamani, Chennai & MindSpace Hi-Tech City, Madhapur, HyderabadWebsite Address:

Organization:

Summary:

This job is responsible for supporting Infrastructure teams throughout the Enterprise Health System Platforms.We are seeking a highly motivated and experienced Infrastructure Release Manager to lead and manage the end-to-end process of releasing and deploying infrastructure changes across our diverse environments. This role requires a strong understanding of IT infrastructure, release management methodologies (e.g., Agile, DevOps), and a proven track record of successfully delivering complex projects within tight deadlines. The ideal candidate will be a proactive problem-solver with excellent communication and collaboration skills.Roles & Responsibilities:Coordinate with Infrastructure teams to perform their release without any delays or issues.Plan, coordinate, and execute infrastructure releases across various environments (development, testing, staging, production).Manage the communication and collaboration amongst various teams (development, operations, security, etc.) throughout the release lifecycle.Conduct thorough risk assessments and mitigation planning for each release.Track and monitor release progress, identifying and resolving any potential bottlenecks or issues.Verifies and coordinates checkout documents based on implementation team.Participates in weekly CAB meetingsEnsures application team involvement in testing.Establishes and documents escalation procedures for non-responses from application teams.Maintain comprehensive release documentation, including release notes, change logs, and post-implementation reviews.Develop and maintain a robust rollback plan for each release.Implement and monitor automated deployment tools and processes.Participate in post-release reviews to identify areas for improvement.Collaborate with teams to ensure alignment between software releases and infrastructure requirements.Stay current with the latest industry trends and best practices in infrastructure release management.Implement and enforce security protocols and compliance requirements throughout the release process.Proactively identify and address potential infrastructure capacity issues.Provide regular reporting on release status and performance metrics to stakeholders.Mentor team members in best practices for release management.Skills:✓ Strong Knowledge in Release management tools like Agile Methodology, Service Now✓ Strong knowledge of ITIL framework and best practices.✓ Customer-first mindset. Seeks to anticipate customers' needs and build relationships that enable collaboration among all stakeholders and vendors✓ Seeks to drive change and is comfortable with ambiguity✓ Can successfully manage release scope and successfully apply critical release criteria to monthly release items.✓ Excellent written and verbal communication skills; Is articulate and can communicate well✓ Strong desire to develop leadership and interpersonal skills including conflict resolution✓ Takes the initiative to analyze complex problems and present potential solutions; Works proactively to overcome obstacles by identifying risk and planning out mitigation and contingency strategies✓ Strong desire to develop leadership and interpersonal skills including conflict resolution✓ Understands how to influence change and negotiate solution✓ ITIL certification (preferred).✓ Mandatory to work in rotational shift & hybrid.

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