Service Channel Coordinator

2 weeks ago


Mumbai, Maharashtra, India Vaswani Full time

Company Overview

Vaswani is a Mumbai-based company that specializes in providing store fixtures, furniture, and rugs to retailers and brands of all sizes.

We prioritize high-quality manufacturing and innovative ideas to meet customer satisfaction. Our services include design and development, manufacturing solutions using various materials, project management, warehousing, inventory management, logistics, and installation.

Project Coordinator Role

The Project Coordinator will collaborate with internal stakeholders (Sales, Project Management Team, Shipping, and Accounting) as well as vendors and suppliers for project-related tasks:

  • Process fixture and furniture bid packages on time and accurately.
  • Assist the Project Management team in creating quote sheets and budget sheets.
  • Work with vendors and suppliers to estimate project costs and profitability.
  • Facilitate logistics for delivering shipments to customers' locations.
  • Learn about our service platform, products, and customers through pictures and drawings.
  • Communicate with stores to identify or troubleshoot issues and arrange replacements as needed.
  • Verify item availability at Vaswani's warehouse; if not in stock, coordinate with the Project Management team for procurement timelines (4-6 weeks) and update customers on shipping schedules via the portal.
  • Request and forward Packing Slips from the Accounts Receivable Team to the warehouse for items in stock.

Qualifications

To be successful in this role, you should have:

  • A Bachelor's degree or equivalent; Engineering, Business, or Computer Science preferred.
  • Excellent Microsoft Excel skills and proficiency in MSWord and other common software.
  • Ability to multitask, stay organized, and possess excellent verbal and written communication skills.


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