Project Lead Customer Relationship Management
1 month ago
About CRM Services
Client Relationship Management (CRM) is a strategic function at Sagility which caters to partnering with customers on overall account management functioning. PMO CRM Services will work closely with internal CRM leadership, Sales and other relevant stakeholders including customers (optional) for the effective functioning of the practice. The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
Responsibilities
- Act as the primary point of contact for clients, maintaining strong relationships and addressing any concerns or inquiries in a timely manner.
- Collaborate with internal teams to define project scope, objectives, and deliverables.
- Develop and maintain project plans, schedules, and budgets, ensuring alignment with client expectations and company goals.
- Monitor project progress, identifying and addressing potential risks or issues to ensure timely delivery and client satisfaction.
- Coordinate with cross-functional teams to allocate resources, resolve conflicts, and optimize project workflows.
- Prepare regular status reports and presentations for clients and stakeholders, highlighting key milestones, achievements, and challenges.
- Conduct post-project reviews to assess performance, gather feedback, and identify areas for improvement.
- Stay updated on industry trends, best practices, and emerging technologies to enhance project management processes and methodologies.
- Provide leadership and guidance to project teams, fostering a collaborative and results-driven work environment.
- Support business development activities, including proposal writing, client presentations, and contract negotiations.
Qualifications
- Degree in business administration, project management, or a related field.
- 14- 16 years+ of overall experience with 10+ years in PMO/ Account Management/ Strategic Account Management.
Primary Skills:
- years+ of overall experience with 10+ years in PMO/ Account Management/ Strategic Account Management.
- understanding of project management methodologies, tools, and techniques.
- communication skills, with the ability to interact effectively with clients, team members, and stakeholders at all levels.
- organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Secondary Skills:
- analytical skills and an ability to work independently in a fast-paced and rapidly changing environment.
- certification or equivalent preferred.
- in the U.S Healthcare BPM/ BPS is a plus.
- Proficiency in project management software (e.g., Microsoft Project, Jira, Asana) and Microsoft Office Suite.
-
Customer Relationship Management Executive
1 month ago
bangalore, India Snaphunt Full timeThe Offer Role involving team management opportunities Attractive compensation package Opening within a company with a solid track record of success The Job This is a full-time on-site role for a Customer Relationship Management Executive. The Customer Relationship Management Executive will be responsible for managing client relationships, ensuring...
-
Customer Relationship Management Executive
1 month ago
bangalore, India Eleanor Technologies Pvt Ltd Full timeEleanor Technologies was primarily started by a group of Individuals with a lot of enthusiasm to succeed in the field of Business Process Outsourcing. With an aim to work for NGO's and work towards the goal to help out the needy people in Bangalore. We are a key domestic BPO solution company in Bangalore offering business process outsourcing services for...
-
Relationship Manager
2 weeks ago
bangalore, India Mudrex Inc. Full timeMudrex is a Y Combinator-backed platform on a mission to democratize investing, with the primary goal of making crypto investing easy and accessible to everyone. Our flagship product, Coin Sets, which focuses on simplifying investing, is loved universally. We are growing rapidly- today, the Mudrex family is 1 million strong and counting. And to sustain and...
-
Relationship Manager
2 weeks ago
Bengaluru/ Bangalore, India timesjobs Full timeJOB DETAILS1. To acquire customers for Current Account, Savings Account Products of the bank, from a pool of potential individuals, small businesses, trusts associations, societies and corporates2. To achieve and deepen business volume and numbers3. To cross-sell TPP like Insurance, Gold, Locker, FD, Asset Products etc4. To retain customers through efficient...
-
Relationship Manager
1 month ago
bangalore, India White Force Full timeJob Description: Dear Candidate Kindly check the JD for Relationship Manager Location: Bangalore,Koramangla Apprehend vital details about various policy and investment plans and showcase them to clients as per their requirements. Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties. Monitored customer service...
-
Customer Relationship Manager, Granite
1 month ago
bangalore, India Altisource Full timeJob Description 1. New Client Onboarding: Take the lead in guiding new clients through the onboarding process. Provide them with a warm welcome, explain our products/services, and assist them in understanding our platform and offerings.2. Client Assistance: Be the first point of contact for clients, addressing their questions, concerns, and...
-
Project Manager-Services
1 month ago
bangalore, India Alstom Full timePurpose of the Role: To lead and direct the Digital & Integrated Systems (DIS) Maintenance organisation in profitably fulfilling DIS Maintenance Contracts from Transfer Meeting to Contract Closure. To manage the DIS Maintenance project according to the contract through the delivery of all work packages according to QCD commitments. Deliver the...
-
Project Manager-Services
1 month ago
Bangalore, India Alstom Full timePurpose of the Role: To lead and direct the Digital & Integrated Systems (DIS) Maintenance organisation in profitably fulfilling DIS Maintenance Contracts from Transfer Meeting to Contract Closure. To manage the DIS Maintenance project according to the contract through the delivery of all work packages according to QCD commitments. Deliver the DIS...
-
Project Management
5 days ago
bangalore, India IQVIA Full timeEssential Functions• Maintains and validates the project scope, plans and schedules for moderately complex projects; adheres to established metrics for project success; applies standards (e.g. delivery process, roles and responsibilities, operational norms, compliance).• Monitors identified risks to program success and informs applicable...
-
Relationship Manager
1 month ago
bangalore, India Vsnap Technology Solutions Pvt Ltd Full timeRelationship Manager - JD Homes247.in is seeking dynamic and active candidates who would be a perfect fit for the role of Relationship Managers. Candidates should be passionate about sales and business development and must play an active role in the team and enforce the Brand Image. Come and Be a Part of India's Favourite Property Portal and scale...
-
Relationship Manager
1 week ago
bangalore, India No Broker Full timeNoBroker is a disruptive real-estate platform that makes it possible to buy/sell/rent a house without paying any brokerage NoBroker was started because all of us believed that paying hefty brokerage can not be the only option to find a new home. As tenants, we have been paying these brokerages year on year without seeing any advantage of the broker. The only...
-
Virtual Relationship Manager
1 week ago
Bangalore City, India IBSFINCORP Full timeJob description Company Description IBSFINCORP, an industry leader for a decade, is a trusted partner for over 300 Micro, Small, and Medium Enterprises. We specialize in providing various loan facilities like Loan Against Property, Working Capital Loans, Home Loans, Overdraft/Cash Credit Limits, and more from top banks and NBFCs. Role Description This is a...
-
Customer Project Manager
3 days ago
bangalore, India Cisco Full timeWhat You’ll Do Handle Medium/ Large customer facing project/s with minimal oversight and deliver the business outcomes that the Cisco’s customers wish to achieve. This involves, creation of a project schedule and manage project financials, resources and material requirements. Develop and present proposals and final agreements. Provide...
-
Customer Success Manager
1 month ago
bangalore, India Skan Full timeAs a Customer Success Manager, you will have the opportunity to play a crucial part in all stages of the customer relationship and have high-level monitoring control and ownership of the customer lifecycle. Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver...
-
Project Manager III
1 month ago
bangalore, India Advarra Full timePrincipal Duties & Responsibilities Lead customer implementations: Orchestrate and drive the successful and timely completion of tasks to achieve customer organizational goals, including the identification and mitigation of risks and issues which may impact the project. Work with the customer to understand their current state processes, goals, and...
-
Project Manager
2 days ago
bangalore, India project44 Full timeWhy project44? Our mission is to usher in a new era of trust and predictability in transportation and logistics, but there’s still a lot of work to be done. The industry is massive, as is the opportunity. We’re looking for bright, ambitious individuals to join our growing global team and help us enable a more productive and successful world. We’re...
-
Project Lead
3 days ago
bangalore, India 8229 SMR Design Center Full timeINTO PROFIT & INNOVATION? WE VALUE THAT IN YOU Job Title: Project Lead At Sandvik Asia Private Limited (Part of Sandvik Group), we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. So now we challenge you: Think one step further, and then take it! Job profile ...
-
Tasc Relationship Manager
22 hours ago
bangalore, India Waytogo Consultants Full timeThe ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our...
-
Project Manager
2 days ago
bangalore, India NTT DATA Services Full timeReq ID: 278069 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Project Manager to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Our SFDC...
-
Manager - Projects
2 weeks ago
Bangalore, India Cognizant Technology Solutions Full timeLead Product ConsultantQualification:Science / Engineering graduateResponsibility:Pre Sales: Participate in the pre sales stage (eg preparation of marketing materials and collaterals, client calls, demos) proposals and business development activities to ensure technical feasibility. Create solutions based on the customer needs and review estimates to prepare...