Capacity and Resource Management

2 weeks ago

bangalore, India Grant Thornton INDUS Full time

About Grant Thornton:

Grant Thornton is collaborative, entrepreneurial and on the move. As part of a dynamic global organization of 52,000 people serving clients in more than 135 countries, we have the agility and focus it takes to be a leader.

Founded in Chicago in 1924, Grant Thornton LLP (Grant Thornton) is a U.S. member firm of Grant Thornton International Ltd., one of the world’s leading organizations of independent audit,tax and advisory firms. Grant Thornton has revenues in excess of $1.87 billion and operates 58 offices across the U.S., with 623 partners and 8,500+ employees in the United States and at our Shared Services Center in Bangalore, India.


About GT INDUS:

GT INDUS is the global in-house center for GT US. Situated in Bangalore and Kolkata. GT INDUS has over 2000 professionals in Tax, Audit, Advisory, Client Services, and Enabling Functions. Empowered people, bold leadership and distinctive client service are imbibed in the culture at INDUS. A transparent, competitive and excellence-driven firm that offers an opportunity to be part of something significant. Driven, young professionals at GT INDUS serve communities through inspirational and generous services to give back to the communities they work in. Visit the website for more: gtsharedservices.co.in


Role Summary:

The Capacity and Resource Management (C&RM) Team Assistant Manager will be an integral member of the C&RM Team supporting such functions as updating and tracking resource and engagement forecasts, analyzing forecasting and utilization trends, as well as other data management responsibilities. They continuously engage in conversations with their stakeholders to understand the project pipeline, skills requirements, and open needs to provide insights into issues concerning capacity and deployment, thus enabling effective management of resources INDUS (GT). They connect with the professionals to determine their competencies, goals, and interests. The individual will work closely with the C&RM Manager and offer critical advice to the business leadership around demand and supply management, industry and market trends, and application to the current functional processes.

The Assistant Manager will report directly to the INDUS C&RM service line manager and meet regularly to set expectations, prioritize tasks, review data, and address outstanding issues.


Location: Bangalore, India.


Job Responsibilities:

As an AM-RM, you will work directly with the business and own responsibility for a particular unit within a service line or location or as defined by the function-specific service line. You will own the business metrics for this group operationalize RM strategy for them. Some of the key deliverables will be:


  • Plan and execute processes around demand forecasting, campus deployments, bench management, demand-supply gap management.
  • Own governance and review of all RM parameters and collaborate with business to drive the metrics data research, analysis, and reconciliation.
  • Build a network with the business leaders, managers. Conduct regular practitioner connects to have deep understanding of ground dynamics.
  • Understanding key skills and processes used in the GT and market trends. Assess and judge competence level of practitioner of the business.
  • Partner and build relationships with the leadership and practitioners and talent business leaders.
  • Conflict management of schedules, smooth rollover planning.
  • Highlight conflicts and identify resources with full or partial availability.
  • Connect with U.S. based C&RM team and/or U.S. based Client-facing staff regularly to understand challenges faced and to update staffing requests accordingly.
  • Responsible for data management of assigned population(s) to ensure resumes and skills profiles are current, forecasting is timely and accurate.
  • Reports to be prepared on a regular basis using Excel and other reporting tools.


Desired Skills:

  • Strong attention to detail-Critical
  • Excellent organizational skills, deadline-oriented and flexibility to meet the changing needs of the role
  • Leadership skills
  • Conflict resolution and problem solving
  • Functional expertise
  • Business insights
  • Relationship building and collaboration
  • Team player
  • Effective communication and networking
  • Strong computer skills including proficiency in Microsoft Excel
  • Aptitude to learn and leverage new technology
  • Ability to contribute in a fast-paced environment consistently and positively
  • Proven ability to maintain confidentiality while balancing business needs


Desired Qualification/Experience:

  • Master’s in Business, Management, Finance, HR
  • Total experience of 6 to 9 years and minimum relevant experience of four years in RM capacity
  • Big 4 experience a plus
  • MBA in HR
  • MS Excel and MS Office/tools experience


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