Hiring For Customer Support

4 days ago


Hyderabad, India Cognizant Full time

**Cognizant Walk-in Drive: Exciting Career Opportunities Awaits**

Are you ready to take your career to the next level? Join us at our **Walk-in Drive** in Hyderabad and explore a world of possibilities

Drive Date: : Saturday, 13th Sep, 2025
Timing: 10:30 AM to 12:30 PM
POC : ADIBA

Venue:
Hyderabad: Cognizant office, Building No-12A, Raheja Mindspace, Madhapur, Hyderabad.

**What to Bring**:
- Updated resume
- Xerox of Government-issued ID
- 2 Passport size photographs

Preferred candidate profile

-Previous customer support experience is critical and experience must be in a related field such as technology, financial services, or a similarly complex product offering.

  • Must have prior experience in multi-channel customer support, including either email, phone, or chat.

-Demonstrated experience working within a metric and target focused work environment.

-Excellent listening and communication skills, written and verbal.

-Highly empathetic and thoughtful, with ability to understand customers business challenges and tailor a solution adapted to their needs.

-Enjoy talking about technical concepts, and comfortable explaining how client works to a range of audiences.

-Are able and willing to work on a rotational shift pattern, which will include weekends.

-Highly motivated and thrive in a fast-paced environment.

-Demonstrated ability to solve complex support problems, often in the absence of defined workflows.



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