Lead technical consultant

3 days ago

Hubli, India WNS-Vuram Full time

WMS - Vuram is hiring for Service Now Lead DeveloperPlease click the link below and fill the forms. UEgv11 AeLead Technical Consultant · Service Now DeveloperExperience Required: 7 to 13 YearsLocation: PAN India (Remote/Hybrid options available)Company: WNS VuramJob Summary:WNS Vuram is seeking a highly skilled and experienced Service Now Developer to join our team as a Lead Technical Consultant. The ideal candidate will have deep expertise across multiple Service Now modules and a strong understanding of enterprise IT workflows. This role involves leading technical implementations, collaborating with cross-functional teams, and delivering scalable Service Now solutions.Key Responsibilities:- Lead the design, development, and deployment of Service Now solutions across various modules.- Collaborate with stakeholders to gather requirements and translate them into technical specifications.- Customize and configure Service Now applications including ITSM, ITAM, ITOM, CRM, S2 P, FSO, and GRC/IRM.- Develop and maintain integrations between Service Now and external systems.- Ensure adherence to best practices in coding, configuration, and security.- Mentor junior developers and contribute to technical leadership within the team.- Participate in code reviews, testing, and deployment activities.- Troubleshoot and resolve issues related to Service Now implementations.Required Skills & Qualifications:- 7 to 13 years of experience in Service Now development and implementation.- Strong hands-on experience in modules such as:- ITSM (IT Service Management)- CRM (Customer Relationship Management)- ITAM (IT Asset Management)- ITOM (IT Operations Management)- S2 P (Source to Pay)- FSO (Field Service Operations)- GRC/IRM (Governance, Risk & Compliance / Integrated Risk Management)Custom DevelopmentApp Engine- Proficiency in scripting (Java Script), workflows, business rules, UI policies, and client scripts.- Experience with Service Now integrations using REST/SOAP APIs.- Certified Application Developer (CAD) certification is mandatory.- Excellent problem-solving and communication skills.- Ability to lead technical discussions and drive project delivery.Preferred Qualifications:- Additional Service Now certifications (e.g., ITSM, ITOM, GRC).- Experience working in Agile/Scrum environments.- Exposure to global enterprise environments and client-facing roles.Why Join WNS Vuram?- Be part of a fast-growing Appian and Service Now-focused organization.- Work on cutting-edge digital transformation projects.- Enjoy a collaborative and innovation-driven culture.- Opportunities for career growth and certifications

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