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Technical Specialist

2 months ago

bangalore, India 5100 Kyndryl Solutions Private Limited Full time

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.


The Role

Join Kyndryl as an Application Consultant and become a catalyst for innovation and transformation. In this role, you'll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, you'll collaborate with a diverse range of industries, tailoring cutting-edge solutions to meet each customer's unique needs. 
As a trusted advisor, you'll forge strong relationships with our customers, gaining deep insights into their business objectives and long-term aspirations. Armed with this understanding, you'll provide expert guidance on how technology can be leveraged to propel them towards unprecedented success. From aligning processes to technology to developing and deploying bespoke solutions, you'll be the visionary architect behind their digital transformation journey. Your expertise in application development and deployment best practices will ensure seamless integration and optimized performance.
In this role, your impact will be immense. You'll conduct thorough needs assessments, uncovering the requirements for new applications or upgrades to existing ones, and document these specifications with utmost precision using cutting-edge Business Analysis (BA) methodologies. Whether it's crafting comprehensive use cases, tracing requirements meticulously, or visualizing process flows, your attention to detail will be unmatched.
Drawing upon your exceptional analytical prowess, you'll gather requirements from stakeholders and masterfully translate them into functional and nonfunctional specifications. As the driving force behind our customers' application modernization endeavors, you'll guide them through every step of the process, ensuring their systems are future-proofed and optimized for success. Your expertise will also come into play as you assist customers in selecting and customizing the perfect packaged solutions to fulfill their unique business needs.
Collaboration will be your cornerstone as you work closely with application architects and development staff to bring your visions to life. Your keen eye for detail will shine as you analyze requirements, meticulously plan design and implementation work, all while adhering to time, cost, and quality targets. You'll consult with customers on compatibility challenges, such as hardware and operating system considerations, data conversion processes, and training requirements, offering them holistic solutions that align seamlessly with their budgets.
In this fast-paced environment, you'll have the exhilarating responsibility of helping customers choose between multiple applications, including packaged solutions. Your sharp insights and discerning judgement will empower them to make informed decisions that drive their organizations towards unprecedented heights.
Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology.

Essential Roles & Responsibilities:
• Experience in creating, installing, managing and supporting the API components of IBM which includes Datapower & API Connect
• Overall responsible for upgradation, fixpacks, configuration, and maintenance of DP, APIC.
• Use the API Dev Portal to manage the lifecycle of APIs across multiple API catalogs
• Maintain security profile of IBM DP, APIC and APC using TLS profiles and other mechanisms to ensure a secure operating environment
• Configurations using CMC – organisations, catalogues, spaces, Authentication, plans etc.,
• Monitor the performance of APIs and address any issues in a timely manner
• Backup and restore of IBM API Connect & APC configuration data
• Perform DR of APC & APIC as per bank requirement
• Documentation of system configurations, processes, procedures and also follow them.
• Strong written and verbal communication and interpersonal skills
• Applying the security/application patches whenever suggested by the IBM
• Coordinating with OEM for resolving the tickets and security points raised by internal security team
• Hands on experience on up-gradating the existing platforms to latest version of IBM products
• Patching activities should be carried out
• Troubleshooting the application and provide the RCA to the respective teams
• Proper Analysis and taking right action at the right time.
• Manages technical rollout, perform PIR and post deliverable support/technical strategy
• User management for developer activities, manage RBAC and privileges for Integration layer
• Provide technical support, guide developers and other stake holders(including/coordinating with IBM Tech Support) in troubleshooting and debugging issues related to API Connect, Datapower, API connect & IIB and MQ.
• Overall responsible for upgradation, fixpacks, configuration, and maintenance of DP, APIC, APC & IIB and MQ
• Use the API Dev Portal to manage the lifecycle of APIs across multiple API catalogs
• Maintain security profile of IBM DP, APIC and APC using TLS profiles and other mechanisms to ensure a secure operating environment
• Manages technical rollout, perform PIR and post deliverable support/technical strategy
• User management for developer activities, manage RBAC and privileges for Integration layer
• Configurations using CMC – organisations, catalogues, spaces, Authentication, plans etc.,
• Monitor the performance of APIs and address any issues in a timely manner
• Backup and restore of IBM APIConnect & APC configuration data
• Perform DR of APC & APIC as per bank requirement
• Documentation of system configurations, processes, procedures and also follow them.
• Strong written and verbal communication and interpersonal skills
• 8+ years of professional experience in Enterprise Application Integration using IBM WebSphere MQ and IBM integration Bus.
• Installation, configuration, upgrading, troubleshooting and system administration of WebSphere MQ and IIB on various platforms like Unix, AIX and Windows platforms.
• Having very good experience in Web Sphere MQ v7.0, v7.5, v8.0, v9.0 and IIB 9.0, v10.0
• and configuring Queue managers.
• Troubleshooting and Managing IBM Web sphere MQ queues, channels, listeners, intercommunications (TCP/IP).
• Enabling Triggering on MQ queues based on the requirement of various interfaces.
• Installation and configuration IBM Web sphere MQ v8.0, v9.0 and IIB v10.0 on Linux and windows servers.
• Performed admin tasks using MQSC scripts and Monitoring the Queue managers.
• Configured and implemented Distributed Queuing on Client/Server architectures.
• Experienced in setting up MQ queue manager Cluster environment like Cluster Distribution and Workload Balance Management environments.
• Create and maintain good technical documentation.
• Knowledge on IBM integration bus to create the Integration nodes, Configuration Manager & Integration servers.
• Good Knowledge in MQ SI commands to Create, Start &Stop of the Broker Objects.
• Good knowledge on Upgradation & Migration process.
• Good knowledge on Bar file deployments through toolkit as well as command mode also.
• Configuring Integration nodes by setting up the database connections like, ODBC/JDBC connections.
• Experience in working with RDBMS like Oracle and SQL Server.
• Working knowledge with Incident tickets and Change requests on day-to-day basis.
• Guided the new team members on the project description.
• MQ Backup & Recovery process.
• to work in different shift timing to support customers.
• 24x7 Production control support and on-call support.
• Good attitude towards corporate environment.
• Good communication skills, Need to participate in client meetings.
• Handle regular day to day IT Infra operations.
• Working on Service Desk tickets.
• Coordinating with IT stake holders to fix the issues.
• Participate in internal/external audits to showcase the IT compliance status.
• Perform the IT related task and update the status higher management on regularly.
• Participating in Day/Weekly status review meetings
• Excellent oral and written communication skills
• Experience in tuning and configurations.
• Ability to obtain and maintain a Minimum Background Investigation (MBI)
• A minimum of 8+ years of overall experience in IT Middleware Domain with proven experience in Middleware Operations.
• Client Meetings, External Audit.
 

Required Professional and Technical Expertise:
• A minimum of 8+ years of overall experience in IT API Gateway, IIB & MQ with proven experience in Middleware Operations.
• BE/ BTech/MCA/Diploma.

Certification in API Connect, IIB or MQ will be added advantage.


Your Future at Kyndryl
As an Application Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.


Who You Are

Required Professional and Technical Expertise:
• A minimum of 8+ years of overall experience in IT API Gateway, IIB & MQ with proven experience in Middleware Operations.
• BE/ BTech/MCA/Diploma.

Certification in API Connect, IIB or MQ will be added advantage.


Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.


What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.