Senior Brand Manager

1 week ago

Hyderabad, Telangana, India 8 Views Full time

Job Title: Senior Brand Manager (Client Servicing) - Agency Experience is Mandatory

Job Overview:

The Senior Brand Manager will be responsible for building and maintaining strong client relationships. This includes understanding client needs, managing communications, overseeing service delivery, and ensuring client satisfaction to drive business growth. The ideal candidate will have experience working in an agency, a deep understanding of client needs, and excellent communication skills.

Key Responsibilities:

  • Build and maintain strong client relationships, serving as their trusted advisor for all campaign-related needs.
  • Collaborate with clients to develop and implement strategies that meet their business goals and align with marketing objectives.
  • Manage client communications, ensuring their needs are understood, addressed, and resolved promptly.
  • Oversee the execution of campaigns across digital and social media platforms, ensuring alignment with objectives and delivering measurable outcomes.
  • Work closely with internal teams to ensure seamless service delivery.
  • Gather and analyze client feedback, market trends, and competitor strategies to continuously refine and improve client strategies.
  • Track and report campaign performance, providing actionable insights and regular updates to clients.
  • Prepare and deliver presentations on campaign performance, upcoming opportunities, and strategic recommendations.
  • Effectively manage client budgets to maximize ROI.

Qualifications:

  • Bachelor's degree in Marketing, Business, Communications, or a related field.
  • Excellent communication, presentation, and interpersonal skills.
  • 3+ years of experience in client servicing, account management, or client relations, preferably in a Digital Marketing Agency.
  • A solid understanding of performance marketing, digital marketing strategies, and KPIs, along with market trends.
  • A good sense of creativity and the ability to ideate and collaborate with creative teams.
  • Proven track record of successfully managing client relationships and campaign execution.
  • Strong project management skills with the ability to handle multiple priorities and deadlines.
  • Strong problem-solving abilities and a customer-focused mindset.
  • Proficiency in G Suite; knowledge of Meta, Google, and LinkedIn Ads is a plus.

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