Natural Language Processing Manager

3 weeks ago


bangalore, India Rebranding Agency Full time
Elevate Your Impact Through Innovation and Learning:
Evalueserve is a leading global company that develops innovative and sustainable solutions for a wide range of clients, including more than 30% of the Fortune 500 companies. With a presence in more than 45 countries across five continents, we excel in leveraging state-of-the-art technology, domain-specific AI solutions, and deep subject matter expertise to elevate our clients' strategic decision-making and business impact. Our clients include Amazon, Deutsche Bank, Johnson & Johnson, McDonald's, Microsoft, Morgan Stanley, Nestlé, Novo Nordisk, and Procter & Gamble. We have 4,500+ talented professionals operating across 45 countries, including India, China, Chile, Romania, the US, and Canada. Our global network also extends to emerging markets such as the M iddle East and the rest of Asia-Pacific. Recognized by Great Place to Work in India, Chile, Romania, the US, and the UK, we offer a dynamic, growth-oriented, and open culture that prioritizes flexible work-life balance, diverse and inclusive teams, and equal opportunities for all.
About Innovation and Technology Centre (ITC)
Our Innovation and Technology Centre specializes in creating modular solutions to meet clients' specific needs. As a member of the team, you will have the opportunity to develop and implement digital products, platforms, and tools specifically designed for research, analytics, and data management domains. We are at the forefront of technological advancements, and our AI efforts rely on our larger platform called AI for Research and Analytics (AIRA).
What you will be doing at Evalueserve?
Building and implementing advanced machine learning (ML) and deep learning (DL) algorithms and models
Guiding the team in applying natural language processing (NLP) techniques to problems such as text classification, text summarization, questions and answers, information retrieval, knowledge extraction, and design of conversational bots by using traditional and generative AI techniques
Contributing to the design and development of enterprise-grade generative AI applications, including but not limited to advanced RAG, VDB optimization, LLM evaluation, and finetuning
Designing and developing a practical and analytical approach to XXX while maintaining a focus on aspects such as data quality and availability, feasibility, scalability, and turnaround time
Understanding and validating business requirements from the technical standpoint
Assessing plans and resource allocation to support product development and other initiatives
Delivering projects on time with high quality and within budgets
Delegating projects to team members
Coaching / mentoring the team to deliver high-quality solutions
Fostering open communication across teams and with businesses and clients
Escalating issues on time at the right forums
Using problem-solving skills to provide insights to resolve issues and escalations
What we’re looking for
At least a bachelor’s / master`s degree in computer science, information systems, statistics, mathematics, or a related field
Strong understanding of data science processes, such as data investigation, cleaning, minimal viable models, and nuances related to the deployment and enhancement
More than 10 years of experience in NLP, ML, and DL
Over three years of experience in NLP solutioning and architecture design
More than one year of experience in generative AI application development at the production level
Demonstrating ability in developing NLP / ML / DL / generative AI project solutions
Hands-on experience and deep theoretical expertise in NLU, NLP, NLG and common NLP algorithms and DL architectures such as Transformers, BERT, word2vec, FastText, and ELMO
Hands-on experience in building and handling product-level delivery of knowledge graphs, ranking algorithms, recommendation engines, etc
In-depth knowledge and experience in handling open-source frameworks, such as TensorFlow, PyTorch, and Huggingface Transformers
Ability to influence technical discussions and decisions
Expert-level programming experience in Python / C++
Familiarity with general software design concepts, product development lifecycles, and ML model deployment best practices
Experience in analyzing large amounts of user-generated content and process data in large-scale environments by using cloud infrastructure
Experience and tenacity to go beyond available tools / techniques to design solutions in line with product requirements
Ability to communicate with internal and external stakeholders and convey complex information clearly and concisely
Ability to coach / mentor team to ensure high-quality delivery
Understanding of the cultural differences and work styles in a global environment
Interested candidates can share their updated resume at
Disclaimer: The following job description serves as an informative reference for the tasks you may be required to perform. However, it does not constitute an integral component of your employment agreement and is subject to periodic modifications to align with evolving circumstances.
Want to learn more about our culture and what it’s like to work with us?
Write to us at:
Read our Privacy policy - Evalueserve ( to learn how Evalueserve processes your personal information.

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