Divisional In-charge
4 weeks ago
Job Purpose
To facilitate smart meter installation, O & M related activities that includes quality check and technical support for outsourced agencies
*ORGANISATION CHART *
This position reports to Circle incharge
Key Accountabilities
Accountabilities
Key Performance Indicators
- Facilitate outsourced agencies in their identified areas of operations
- Technical Support in various smart meter installation operations such as consumer surveys, consumer indexing, meter installation, operations and maintenance those carried out by outsourced agencies
- Steer consumer interactions and enable quick resolutions of technical issues / grievances
- Go-Live of Smart Meters as per timeline
- Quality Checks
KEY ACCOUNTABILITIES - Additional Details
*EXTERNAL INTERACTIONS *
Outsourced agencies, consumers
*INTERNAL INTERACTIONS
Zonal Heads, Supervisors, Stores Team
FINANCIAL DIMENSIONS
Other Dimensions
EDUCATION QUALIFICATIONS *
ITI / Diploma (Electrical)
Relevant Experience
7 to 10 years of total experience (Mandatory to have at least 2 years on ground technical experience in meter installation)
*COMPETENCIES *
- Execution & Results
- Teamwork & Interpersonal influence
- Problem Solving & Analytical Thinking
- Planning & Decision Making
- Personal Effectiveness
- Stakeholder Focus
- Networking
- Capability Building
- Strategic Orientation
- Social Awareness
- Entrepreneurship
