Network Operations Centre

4 weeks ago

Delhi, India Excelminds Corporate Services Full time
Job Description
Job Title: Network Operations Centre (NOC) Engineer (Expat).
As a NOC Engineer, you will be part of a dynamic team responsible for maintaining the organization & network
infrastructure. Your role will be crucial in ensuring the continuous availability and optimal performance of the
network. Strong technical skills, attention to detail, and the ability to work under pressure are essential for
success in this role.
Job Responsibilities - Key Result Areas
Network Monitoring and Maintenance
effectively monitoring the organization&network infrastructure
ensuring network availability, performance, and reliability.
proactive monitoring, identifying and resolving network issues
conducting routine maintenance tasks, and implementing preventive measures.
Ticket Management and Troubleshooting
Promptly responding to network issues, troubleshooting issues, and resolving them as per given SLA.
Accurately diagnosing problems
Coordinating with relevant teams for resolution
Documenting ticket details and resolutions.
Providing timely incident reports to the Line manager.
Network Performance Optimization
Optimizing network performance by analysing network metrics
Identifying bottlenecks or areas for improvement, and implementing necessary changes or
optimizations.
optimizing network configurations, capacity planning, and implementing performance enhancement
measures.
Documentation and Reporting
Accurate and up-to-date documentation of network configurations, issues, changes, and resolutions
Maintaining network diagrams
Documenting standard operating procedures
Generating reports on network performance
Ensuring compliance with documentation standards.
Collaboration and Teamwork
Effective collaboration and communication with cross-functional teams, stakeholders, vendors, and
customers
Clear and timely communication of network-related information
Providing technical support and guidance, and fostering positive working relationships.
Requirements Qualifications:
Certifications such as CCNA, CCNP, or equivalent are preferred
Bachelor & degree in computer science, information technology, or a related
field.
Experience:
Proven experience as a NOC Engineer or in a similar network operations role.
Strong knowledge of networking protocols, such as TCP/IP, DNS, DHCP, SNMP,
etc.
Proficiency in network monitoring tools and technologies, such as SNMP
monitoring systems, packet analysers, etc.
Familiarity with network equipment, including routers, switches, firewalls, load
balancers, etc.
Understanding of network security principles and best practices.
Ability to analyse and interpret network traffic and logs to diagnose issues.
Excellent problem-solving and troubleshooting skills.
Strong communication and interpersonal skills to collaborate effectively with
team members and stakeholders.
Skills: Possesses expertise in networking technologies, network monitoring and troubleshooting, incident
management, network equipment, network security, and excels in communication and collaboration.
Must have Network+/CCNA certification.
MUST have hands on experience on PRTG as well as other monitoring tools.
Expertise in Configuring and installing various network devices and services (e.g., routers, switches,
2
firewalls, load balancers, VPN, QoS).
Hands on practice on wireshark and other tools.
Knowledge: ISP technologies, internet protocols, traffic engineering, data centre operations, SLAs,
documentation and reporting, as well as industry standards and best practices. Deep understanding of
networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
Key Performance Indicators
MTTR as per SLA
Network availability
Online ticket closure
Internal projects (backhauls, router, BTS installation)
Benefits Salary: $2000 per month including local expenses (Expat benefits will be there).
Status: Bachelor.

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