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Citrix Admin

2 months ago


mumbai, India Wipro Full time
Location : Mumbai
Experience : 4 to 8 years (L2 support)
Notice period : Immediate to 1 month only
Job Description
Proficient in Citrix XenApp-L2,Citrix XenDesktop-L2 technologies,Citrix Netscaler ADC - Advacne load balancing L2,App v,Scripting (Powershell / VB script)
Willing to work in Shifts
Good in technical trouble shooting and problem solving
Able to work on Knowledge acquisition and update the related documents
Plan and schedule Changes, Coordinating with different stakeholders.
Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
Work on the service improvement / Automation programs.
Effort estimation/reviews on need basis for new projects.
Plan and schedule Changes, Coordinating with different stakeholders.
Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement.
Skills Required
Expertise in the area of Citrix XenApp-L2,Citrix XenDesktop-L2 technologies,Citrix Netscaler ADC - Advance load balancing L2.Experience in Process Automation. Experience in developing installation packages using one or more of the common packaging technologies App V. Experience in deployment tools like Altiris and good scripting knowledge on Powershell and VB script.