operations executive – cloud department

3 weeks ago

Ernakulam, India Aabasoft Full time

We are seeking a detail-oriented and proactive Operations Executive to support the PAN India Cloud Operations. This role plays a crucial part in ensuring smooth coordination, timely submissions, and compliance with all required business aspects for cloud division

Requirements
    • Handle OEM portals to keep the business cases up to date for sales process
  • Handle distributors to keep the business cases up to date for sales process
  • Coordinate between sales team & Internal Purchase teams
  • Coordinate & negotiate commercials with distributors & Partners
  • Handle CRM data for cloud department
  • Understand various schemes of OEM, Distributors & partners and initiate back-end claims for business purposes
  • Manage & track Organisations & individual certification needs
  • Handle & track Customer Purchase orders & Proposals
  • Handle training requirements
What we Expect from you?
  • Strong knowledge of MS Office Suite (especially Word, Excel, PowerPoint).
  • Familiarity with tender portals and submission procedures (e.g., GeM, CPP, etc.)
  • Support in Bid formation for tender documents in response to RFPs, RFIs, RFQs related to cloud services.
  • Excellent written and verbal communication skills.
  • Strong organizational and multitasking skills.
  • Attention to detail and ability to meet tight deadlines.
What you've got?
  • Coordinate Legal and Finance teams to gather inputs for agreements
  • Maintain Proposal formats & agreements/contracts for deadlines
  • Manage all subscription based deadlines & renewals
  • Maintain a repository of all past bids, proposal templates, and reusable content for efficiency.
  • Ensure compliance with government/private sector tender requirements, including certifications, formats, timelines, and submission protocols.
  • Create and maintain operational documents, SOPs, service descriptions, compliance reports, and other technical and non-technical documentation for the Cloud team.
  • Maintain version control, approval processes, and structured documentation archives.
  • Support onboarding documentation for new cloud clients, including service initiation paperwork and service-level documentation.
  • Assist in preparing internal reports, dashboards, and summaries on cloud operations and projects.
  • Liaise with cross-functional teams to ensure alignment of documentation and operational processes.
  • Bachelor's degree in Business Administration, Information Technology, or related field.
  • 2–4 years of experience in operations, documentation, or bid management, preferably in IT/Cloud services.

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