Senior Associate- Intune

4 weeks ago


noida, India Coforge Full time

Job Description

\Remote Desktop Support (Patch Mgt + SW deployment + Image Mgt)

Job Location: Greater Noida Required Skills:

• Having Knowledge of Windows 7, 10 and relevant supplementary applications.

• Excellent understanding about Laptop/Desktop OS level troubleshooting in Win 7 & Win 10, MS Office etc.

• Outlook configuration, all windows applications troubleshooting, Windows updates failure troubleshooting, Antivirus troubleshooting, LAN/Wi-Fi Network Configuration, Video Conferencing.

• Knowledge about Event Management/Alert Monitoring.

• Active directory awareness.

• O knowledge (Administrator knowledge is an added advantage).

• Remote support and application knowledge. • Experience in working on an ITSM ticketing tool to manage tickets.

• In Addition to the above mentioned Skills:

• ITIL Process knowledge (Incident, Service Request, Problem & Change Management).

• Excellent communication skills (written & verbal) Qualifications: 

Posted On

\Remote Desktop Support (Patch Mgt + SW deployment + Image Mgt)

Job Location: Greater Noida Required Skills:

• Having Knowledge of Windows 7, 10 and relevant supplementary applications.

• Excellent understanding about Laptop/Desktop OS level troubleshooting in Win 7 & Win 10, MS Office etc.

• Outlook configuration, all windows applications troubleshooting, Windows updates failure troubleshooting, Antivirus troubleshooting, LAN/Wi-Fi Network Configuration, Video Conferencing.

• Knowledge about Event Management/Alert Monitoring.

• Active directory awareness.

• O knowledge (Administrator knowledge is an added advantage).

• Remote support and application knowledge. • Experience in working on an ITSM ticketing tool to manage tickets.

• In Addition to the above mentioned Skills:

• ITIL Process knowledge (Incident, Service Request, Problem & Change Management).

• Excellent communication skills (written & verbal) Qualifications: 

Skills Required

REMOTE DESKTOP SUPPORT TOOLS

Posted On REMOTE DESKTOP SUPPORT TOOLS Location

Greater Noida

Posted On Greater Noida

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