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Account Director

3 months ago

Hyderabad, India Cog Culture Full time
Role Name:

Account DirecyorLocation:

Hyderabad (On-Site)Summary:

As Account Director, you will be responsible for managing client relationships, understanding their needs, and ensuring client satisfaction. Your day-to-day tasks will include communicating with clients, coordinating projects, addressing client inquiries, and identifying new business opportunities.

Responsibilities:Customer-centric: Must seek, process and execute client requests and product orders.Go to Person - Must have all answers to queries regarding products/ services, and processes and if required direct them to the account manager.Pro at Functionality: Must assist clients in using the products and services and keep them updated about new features launched.Coordinator: Must coordinate with internal teams to ensure timely fulfilment of product orders/ servicesMaintain trackers, and reports for client interaction, product/ service usage, etc.Collect feedback and resolve client complaints.

Qualifications:Proven work experience as an Account Executive, Account Manager, or in a similar client-servicing roleExcellent communication and interpersonal skillsStrong problem-solving and negotiation abilitiesAbility to build and maintain positive client relationshipsStrong organizational and time management skillsAbility to work well in a team and collaborate effectively with cross-functional teamsExperience in the advertising or creative industry is a plus