Field Service Engineer

3 days ago

Chennai, India Cognex Full time
Job Description

Essential Functions:Develop, as required, appropriate on-site modifications/optimizations to electrical, optical and/or mechanical systems to deliver end solution performance, in keeping with the initially designed solution specifications and engineering drawings.Perform on-site engineering assignments such as installation and startup, testing & fault-finding diagnoses of materials/components of complex design.Serve as the company’s first point of contact for the customer on administrative and technical matters for assigned projects.Interpret customer needs and determine if the responsibility for resolution falls with them or other Cognex departments. This includes keeping Sales and Service management informed of the project status, service issues, or potential new sales opportunities with the client.Provide basic training or mentorship to new LFSE’s, LPI’s, LSP’s, and/or customers.Review and approve the operational quality of Cognex equipment and systems and instruct customers in the operation and maintenance of the system which was installed.Provide timely, detailed, and accurate reports on service work performed and product performance.Demonstrate safety consciousness in equipment handling, electrical and electronic procedures, and the unique situations encountered at diverse work sites.Keep current with product technology; attend appropriate training courses when necessary.Knowledge, Skills, & Abilities:Demonstrated ability to independently complete technical analysis on standard systems and correctly determine the appropriate course of action using solid & logical troubleshooting skills and sound judgment.Ability to handle routine customer situations and has the proper discernment to escalate when necessary.Dedicated, focused and with an eye for detail relating to customer satisfaction.Intermediate knowledge and experience in Java scripting for data formatting and/or communications scripting and serial communications (ASCII).Excellent time-management & pro-active communication skills.Ability to multitask and work under pressure situations demonstrating a flexible work style.Independent self-starter and worker, as well as a conscientious team player.Working knowledge of logistics products, solutions, and software.Working knowledge of industrial controls, networking, and communications protocols.Solid CAD capability - Ability to interpret mechanical design and electrical drawings, and panel designs.Minimum Education and Work Experience Required:Availability to work evening and weekend hours or varying work patterns depending on market needs.Ability to be on-call and respond to customer emergencies. Frequent overnights, 70-90% of the time are common depending on project schedules and location of the role.Ability to work remotely proactively and productively, as well as within a team environment.Must possess English language proficiency as a minimum for the role.Valid Driver's License without restriction.Typically requires a minimum of 2-4 years of relevant technical experience in Industrial / Manufacturing / Field Service environments (Ideally integrator, machine builder environments).

  • Field Service Engineer

    3 days ago

    Chennai, India Philips Full time

    JOB DESCRIPTIONJob TitleField Service EngineerJob DescriptionJob title: Field Service EngineerThe prime role of a Field Service Engineer is Installation, maintenance, Service and troubleshooting of Philips Healthcare equipment.Your role:Delivery:The FSE would ensure full compliance of Service Delivery Processes and deliver services both effectively and...

  • Field Service Engineer

    3 days ago

    chennai, India Philips Full time

    JOB DESCRIPTION Job Title Field Service Engineer Job Description Job title: Field Service Engineer The prime role of a Field Service Engineer is Installation, maintenance, Service and troubleshooting of Philips Healthcare equipment. Your role: Delivery: The FSE would ensure full compliance of Service Delivery Processes and...

  • Field Service Engineer

    5 days ago

    Chennai, India Philips Full time

    JOB DESCRIPTION Job Title Field Service Engineer Job Description Job title: Field Service Engineer The prime role of a Field Service Engineer is Installation, maintenance, Service and troubleshooting of Philips Healthcare equipment. Your role: Delivery: The FSE would ensure full compliance of Service Delivery Processes and deliver...

  • Field Service Engineer

    4 days ago

    Chennai, Tamil Nadu, India Philips Full time

    Job TitleField Service EngineerJob DescriptionJob title: Field Service EngineerThe prime role of a Field Service Engineer is Installation, maintenance, Service and troubleshooting of Philips Healthcare equipment.Your role:Delivery:The FSE would ensure full compliance of Service Delivery Processes and deliver services both effectively and efficientlyThe FSE...

  • Field Service Engineer

    5 days ago

    Chennai, India Philips Full time

    Job TitleField Service EngineerJob DescriptionJob title: Field Service EngineerThe prime role of a Field Service Engineer is Installation, maintenance, Service and troubleshooting of Philips Healthcare equipment.Your role:Delivery:The FSE would ensure full compliance of Service Delivery Processes and deliver services both effectively and efficientlyThe FSE...

  • Field Service Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Philips Full time

    JOB DESCRIPTION Job Title Field Service Engineer - MR Job Description Position Title- Field Service Engineer – MR Location: Chennai Job Description: Delivery: The FSE would ensure full compliance of Service Delivery Processes and deliver services both effectively and efficiently The FSE would before taking over the Life Cycle...

  • Field Service Engineer

    3 weeks ago

    chennai, India Johnson and Johnson Full time

    Job Summary: o Installation, operation, service & repair, and upgrades of Velys when assigned. o Drive Customer Satisfaction improvement in assigned region. o Responds to customer requests for emergency service.Determines cause(s), troubleshoots, and takes corrective action Key responsibilities: o Perform installation, operation,...

  • Field Service Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Johnson and Johnson Full time

    Job Summary: o Installation, operation, service & repair, and upgrades of Velys when assigned. o Drive Customer Satisfaction improvement in assigned region. o Responds to customer requests for emergency service.Determines cause(s), troubleshoots, and takes corrective action Key responsibilities: o Perform installation, operation, repair and upgrades of...

  • Field Service Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Waters Corporation Full time

    OverviewWaters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for aCustomer Service Specialist(Field Service Engineer )to support the very successful growth of our businesses. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. Our...

  • Field Service Engineer

    3 weeks ago

    chennai, India Waters Corporation Full time

    Overview Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a  Customer Service Specialist(Field Service Engineer ) to support the very successful growth of our businesses. Waters deliver benefits through innovation and people that enable customer success in the life, materials and...

  • Field Service Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Waters Corporation Full time

    Overview Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Customer Service Specialist(Field Service Engineer ) to support the very successful growth of our businesses. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food...

  • Field Service Engineer

    3 weeks ago

    Chennai, India Waters Corporation Full time

    OverviewWaters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for aCustomer Service Specialist(Field Service Engineer )to support the very successful growth of our businesses. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. Our...

  • Field Service Engineer

    4 weeks ago

    Chennai, Tamil Nadu, India Philips Full time

    Job TitleField Service Engineer - MRJob DescriptionPosition Title- Field Service Engineer – MRLocation: ChennaiJob Description: Delivery: The FSE would ensure full compliance of Service Delivery Processes and deliver services both effectively and efficientlyThe FSE would conduct site surveys before taking over the Life Cycle Management of an installed...

  • Field Service Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Cognex Full time

    Job Description Essential Functions: Develop, as required, appropriate on-site modifications/optimizations to electrical, optical and/or mechanical systems to deliver end solution performance, in keeping with the initially designed solution specifications and engineering drawings. Perform on-site engineering assignments such as installation and...

  • Field Service Engineer

    2 weeks ago

    Chennai, India Nordson Corporation Full time

    Job SummaryProvide technical support to distributors and customers to ensure proper installation and smooth running of equipment to ensure customer satisfaction.This position include OSS (On Site Support). Candidate can expect posting on long term basis at specific sites based on business requirements. Shift work is required based on OSS site...

  • Field Service Engineer

    4 weeks ago

    chennai, India Cognex Full time

    Job Description Essential Functions: Develop, as required, appropriate on-site modifications/optimizations to electrical, optical and/or mechanical systems to deliver end solution performance, in keeping with the initially designed solution specifications and engineering drawings. Perform on-site engineering assignments such as...

  • Field Service Engineer

    4 weeks ago

    Chennai, India Cognex Full time

    Job Description Essential Functions: Develop, as required, appropriate on-site modifications/optimizations to electrical, optical and/or mechanical systems to deliver end solution performance, in keeping with the initially designed solution specifications and engineering drawings. Perform on-site engineering assignments such as installation and...

  • Field Service Engineer

    2 weeks ago

    chennai, India Nordson Corporation Full time

    Job Summary Provide technical support to distributors and customers to ensure proper installation and smooth running of equipment to ensure customer satisfaction. This position include OSS (On Site Support). Candidate can expect posting on long term basis at specific sites based on business requirements. Shift work is required based on OSS site...

  • Field Service Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Nordson Corporation Full time

    Job Summary Provide technical support to distributors and customers to ensure proper installation and smooth running of equipment to ensure customer satisfaction. This position include OSS (On Site Support). Candidate can expect posting on long term basis at specific sites based on business requirements. Shift work is required based on OSS site...

  • Field Service Engineer

    1 week ago

    Chennai, India Nordson Corporation Full time

    Job Summary Provide technical support to distributors and customers to ensure proper installation and smooth running of equipment to ensure customer satisfaction. This position include OSS (On Site Support). Candidate can expect posting on long term basis at specific sites based on business requirements. Shift work is required based on OSS site...