Delhivery | Director

About Delhivery:

Delhivery is India's largest fully integrated logistics services provider. With its nationwide network covering over 18,700 pin codes and driven by technology and engineering excellence, the company provides a full suite of logistics services such as express parcel transportation, PTL freight, TL freight, cross-border, supply chain services, and software products to Businesses of all sizes as well as consumers.

About the Role:

Reporting to the Senior Vice President - Marketing & SME, this role will be responsible for helping us craft narrative, inspire workforce, bring our brand to life and shape perceptions in collaboration with Delhivery’s brand team.

Responsibilities:

• Develop and execute a comprehensive corporate communication strategy with a specific focus on internal communications, media relations and investor relations communication
• Collaborate with senior leadership to align communication strategies with business objectives, corporate values, and stakeholder expectations.
• Cultivate relationships with key stakeholders, including government officials, industry associations, sponsored partners, journalists, and community leaders, to advance initiatives and support business awareness
• Serve as the primary spokesperson for the company, effectively communicating key messages to various stakeholders, including media, investors, employees, and the public.
• Lead the development and distribution of press releases, corporate announcements, and other external communications materials to ensure accurate and timely dissemination of information.
• Oversee all social media handles for Delhivery
• Ensure implementation of conclaves, summits, owned and partnered events
• Monitor industry trends, regulatory developments, and stakeholder sentiment to inform communication strategies and identify emerging issues.
• Oversee a team of communication professionals and external agencies to deliver high-quality communication materials. This includes physical brand assets, online social media content, internal communications and all corporate brand content.

Skills Required:

• Strong attention to details and high levels of creativity
• Capability to work on multiple projects in parallel
• Ability to quickly understand complex business issues to distil messaging for diverse audiences
• Ability to be both strategic yet handle execution
• Excellent judgement to provide communications counsel on business sensitive manners

Experience Required:

• 10+ years of communications or public relations experience
• Master's degree in communications, public relations, or a related field
• Strong understanding of digital channels
• Excellent written and verbal Communication skills
• Understanding of multiple content formats and delivering them with team members: events, physical collateral, website content and social media