Inventory Control Specialist III

1 day ago

Gurugram, India Rackspace Technology Full time

Key Responsibilities

  • Position Overview: We are hiring an Inventory Control Specialist III to ensure accountability and security of data center inventory, understand and adhere to company safety policies and procedures, as well as document inventory controls and practices, and provide service in alignment with Rackspace Core Values to include FANATICAL support.
  • Key Duties and Responsibilities:
  • Manage and process internal tickets (in an advanced capacity).
  • Process equipment returning to the secured inventory stockroom.
  • Process hard drives containing data through the drive wiping and destruction processes.
  • Process complex material requests required for customer contracts.
  • Execute physical movements of inventory.
  • Execute and maintain meticulous 5S and housekeeping practices.
  • Train new and existing controllers.
  • Process materials for disposal.
  • Collaborate with leadership to provide direction to teammates.
  • Use the root cause analysis method to investigate any customer-impacting events (in an advanced capacity).
  • Act as primary activator for process and policy alignment, review and contribute documentation on the knowledge base.
  • Participate and lead in regularly scheduled inventory-related meetings.
  • Learn and demonstrate an understanding of all safety policies, procedures, and requirements, including the acquisition of any required certifications.
  • Coordinate and complete all auditable controls.
  • Pull and assign items to fulfill customer contracts (in an advanced capacity).
  • Demonstrate no less than full performance in a continuous, consistent, measurable manner.
  • Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers.
  • Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers.

Qualifications

  • Required Knowledge, Skills, and Abilities (KSAs):
  • Self-starter who enjoys working in a team-based environment with minimal supervision.
  • Able to work a flexible schedule.
  • Able to prioritize work in a fast-paced, high-pressure environment.
  • Strong oral and written communication skills, as well as professional phone etiquette.
  • Proficient with productivity software, including but not limited to Microsoft Office and email client software, including the creation of rules and folder organization.
  • Able to type with proficiency and accuracy.
  • Advanced knowledge of requisition processing.
  • Strong understanding of return material authorizations (RMAs) for defective materials.
  • Advanced shipping and receiving experience.
  • Advanced knowledge of integrated inventory control systems. Must have advanced knowledge of the cycle counting process.
  • Preferred Knowledge, Skills, and Abilities:
  • Familiarity with electronic and computer components
  • Required Education/Certification/Education:
  • 5 years of experience or ability to convey familiarity with inventory industry standards.
  • Minimum of 6 months of experience in an electronics/computer-oriented position preferred
  • Bachelors degree preferred. High school diploma or equivalent required
  • Physical Demands:
  • Ability to lift 60 lbs. overhead

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