Sr. Professional Services Consultant
6 days ago
Key ResponsibilitiesThe Sr. Professional Services Consultant must be able to:Deliver Tungsten Automation Corporation solutions to customer based on requirements documentProvide technical leadership to customer on the Tungsten Automation Corporation solution as configured to the customer’s requirementsWork closely with project manager to keep projects on schedule and within budgetFunction as the Tungsten Automation Corporation subject matter expert when onsite at the customer’s locationWork independently in developing a solution per the customer’s requirementsDocument all customer-specific configurationsInstall Tungsten Automation Corporation configuration in customer environments when not implementing cloud / SaaS solutions
Required SkillsStrong written communication, clear verbal communication and presentation skills to enable interactions with a global employee and customer baseMultiple language skills are a plus (E.g., French, German, Dutch, etc.)Consultative communications style, effective listenerWork collaboratively with team members, understand team objectives and help team meet these objectivesUnderstand customer’s goals and objectivesAdhere to established work schedule and plansDemonstrate attention to detailDemonstrate strong listening skills, asking questions to clarify for understandingThe ability to develop and manage multiple projects and project teams simultaneously while remaining detail-orientedStrong technical, analytical, and problem solving/troubleshooting skillsUnderstanding of software development, architecture and customizationFamiliarity with Enterprise Application ServicesSQL Server based skills; in areas such as MS SQL Server architecture, design, and tuningExperience writing scripts using SQL, PL/SQL, and ASP.NET programming languagesAbility to understand the functional design and technical project requirementsWorking knowledge of one of the following domain: AP, AR, Payroll, HR, etc. workflow, BPR and/or SAPEscalate support issues with appropriate internal resources when necessaryTransfer/share technical knowledge to others team membersAccurately and professionally document all workProficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio)Ability to work alternative shift and client hours when necessaryAbility to travel to customer project locations as needed
Required ExperienceExperience with Tungsten Automation Corporation products or equivalent products from both a functional and technical perspectiveBachelor’s Degree or equivalent in Computer Science, Information Systems or related specialization.6+ years’ experience in the field or a related area preferredMust have excellent communication skills, strong organizational abilities and a high degree of attention to detail.Consultative communications style, effective listenerGood presentation and organization skillsAbility to collect and document business requirements, technical requirements and process flows
Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer M/F/Disability/Vets
While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.Strong written communication, clear verbal communication and presentation skills to enable interactions with a global employee and customer baseMultiple language skills are a plus (E.g., French, German, Dutch, etc.)Consultative communications style, effective listenerWork collaboratively with team members, understand team objectives and help team meet these objectivesUnderstand customer’s goals and objectivesAdhere to established work schedule and plansDemonstrate attention to detailDemonstrate strong listening skills, asking questions to clarify for understandingThe ability to develop and manage multiple projects and project teams simultaneously while remaining detail-orientedStrong technical, analytical, and problem solving/troubleshooting skillsUnderstanding of software development, architecture and customizationFamiliarity with Enterprise Application ServicesSQL Server based skills; in areas such as MS SQL Server architecture, design, and tuningExperience writing scripts using SQL, PL/SQL, and ASP.NET programming languagesAbility to understand the functional design and technical project requirementsWorking knowledge of one of the following domain: AP, AR, Payroll, HR, etc. workflow, BPR and/or SAPEscalate support issues with appropriate internal resources when necessaryTransfer/share technical knowledge to others team membersAccurately and professionally document all workProficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio)Ability to work alternative shift and client hours when necessaryAbility to travel to customer project locations as needed
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Hyderabad, India Kofax Full timeJob Level Choose One The Sr. Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of Tungsten...
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